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Trump International Hotel & Tower New York Tripadvisor Reviews
Latest Reviews On Tripadvisor
23 Reviews
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Awesome Hotel
The best service in a hotel ever!! I love these guys!! I wish every place I stayed could be like this one! This is where I state whenever I am in New York! Also, the restaurant, Jean Georges is fantastic! Great rooms and beds as well! Central location near the park!
Be the first to ReplyExcellent Customer Focused Hotel & Staff
We could not have been more pleased with our stay this past weekend at Trump Intl. Hotel NYC. The location for our visit was excellent and the hotel lobby and room were very welcoming, clean and modern. The front desk staff we interacted with, Shenikwa and Jessica were outstanding and conveyed a high level of customer service and professionalism. The driver for the hotel car service who took us to a dinner reservation on 12/2 in Chelsea area could not have been more pleasant, professional in his driving and helpful to us. We have always been pleased with our stays at Trump Doral over the years and look forward to returning to the NYC and Trump International!
Be the first to ReplyOUTDATED AND GARISH
This review is based on the property itself. We traveled here from overseas for the NYC Marathon due to its location. We assumed it would be a luxury stay since everything associated with Trump boasts of luxury. It was NOT luxurious. It’s outdated with garish decor. The lavatories are the worst. Maybe beautiful when it was built and stylish at one time but no longer. Trump claims to have so much money, more money than anyone, etc. That money is apparently not invested in his properties. Horribly disappointed.
Be the first to ReplyCouldn't be better
I've stayed at many top rated hotels in NYC. This hotel does EVERYTHING right. From the moment you step on the curb, to everyone in the hotel, this team actually really cares about if you are enjoying your stay, and spares almost nothing trying to satisfy you and make you a believer. Clean, Comfortable, Friendly. Great experience, and I will return
Be the first to ReplyTrump International wonderful experience
The absolute best place we have ever stayed. The staff and facilities are outstanding! Highly recommend staying here over any other place we’ve been. The facilities are spectacular but the staff made the stay perfect. They truly became friends by the time we left. We can’t wait to come back.
Be the first to ReplyUnparalleled Experience of Stay in New York
Location is the best, with the Central Park right on the side! Really enjoyed the elite array of museums and art galleries, as well as enrichment of high-class brands and refined options of bar and dining in the area. Wonderfully, the Columbus Circle subway station is at the doorstep! This essentially means that one can get immediate access to anywhere in NYC, literally anywhere! No matter the cinemas district and Broadway theaters nearby, the cruise tour piers midtown, the financial hub downtown Manhattan, Brooklyn in the south, or Bronx up to the north... There are always the fastest routes available for immediate access. In my honest opinion, these advantages are unparalleled. For a true tourist who wanna immersively navigate the metropolitan city, no better location would serve as the starting point of itinerary than this one. In addition, the upscale room with excellent cleanliness are enjoyable. Of note, the bedding is the most comfortable I have ever felt among all the hotels. And the great room service and complimentary wifi, chocolate, and purified water satisfied my experience even more. In short, this is a brilliantly featured, high-end hotel suitable for both business and recreation purposes that makes me really feel at home. Highly recommend!
Be the first to ReplyNothing but the best
The best customer experience EVER !! The stay was part of a gift I received and I'll never forget ! Thank you all that played a part in a great experience. Everything and everyone was so thoughtful. From the robes to the slippers was pure comfort and quality.
Be the first to Replyamazing experience - perfect for families!
amazing hotel with extremely dedicated & friendly staff! The kids loved all the attention to detail/treats! From the turn down service, to treats when the kids walked in the door, to the pool, all around a wonderful weekend in the city at an amazing property! Highly recommend!
Be the first to ReplyFabulous!!
We arrived after changing hotels (st Regis messed up and changed a booked rate upon check-in. Never again!) Jessica at the front desk and Antoine helped make the transition from the other hotel nice and smooth. I was feeling a little upset with the st Regis when James the doorman came by and cheered me up with a warm and kind welcome. He really made my day! He and the 2 bellmen Jesus and John deserve honorable mention. They were sunshine on all the dreary and rainy days here. They never missed a beat and called us by name from the get go. So helpful, kind and witty. Love them!! Thank you, guys. Jessica, Antoine and the manager put us in a spectacular room with a view. It was flawless. Most importantly it had the walk-in shower I needed. So grateful for them taking care of me. The room had ample room as we had flown in from Asia then Europe with lots of luggage. It was spotless. Housekeeping replenished and kept the room pristine. They came to drop off my firm pillow requests, chocolates, water and to ask if we needed anything. Turn down wasn’t half a**ed like some places. They took time to straighten up and replenish everything, set the mood with lights and drapes. In the kitchen, 2 bottles of water next to a silver bucket of ice. By our bedside, a lovely silver tray holding a beautiful crystal glass, bottled water and the yummiest bite of chocolate covered marshmallows. Perfection in the tiniest of details are not lost on us. Well done! I spent many hours at the lovely health club and spa. Aria on my first day gave me a comprehensive tour and was as delightful as can be. My husband is a Trump card holder and it was great to know we could get spa services and products at a discount. Down to the temperature of the indoor pool (perfect at 85F while the howling winds were blowing at 29F outside). I might as have been in heaven. Thank you to everyone here for making the end of our 5 week world tour a perfectly wonderful one! My husband loves and has played the Trump courses — Doonbeg, Aberdeen, etc and he is a big fan Now. we will make this our nyc address when we return! Thank you for the kind hospitality!
Be the first to ReplyTrump International Hotel and Tower is absolutely THE BEST!!
The Trump International Hotel and Tower is a diamond of a resort! While we have stayed at other resorts in NYC, we always come back to Trump International Hotel. Every time we visit, we are reminded of its luxury and amazing attention to detail. It is located overlooking central park and is convenient to EVERYTHING. James monitors the traffic that is coming and going from the hotel and he greets everyone with such friendliness and a smile. The front desk is extremely efficient and also friendly. Our room was not ready upon our arrival (we requested early arrival), so they immediately upgraded us and gave us a perfect room! Your convenience and needs are their upmost priority!! Each and every employee (including the housekeepers) are pleasant, friendly and can not wait to assist you. The beds are fabulous and just what you need after a long day of shopping. My husband enjoyed the fitness center every morning and said that it was superbly outfitted with equipment. We dined at Jean George restaurant for lunch and the meal was outstanding. To summarize the Trump International Hotel and Tower in one sentence would be....We CAN NOT wait to return!!
Be the first to ReplyAbsolutely fantastic and TRUE luxury
Perfect location with unbelievable view to the park and city skyline. The staff is super professional and nice. True Luxury in terms of attention to detail, amenities are given in their best form, example: the water machine in the gym is the best I have seen, with water in 5 different tastes, temperature or sparkling. A simple attribute of having water in the gym was provided in the best level possible. The same is with other amenities.
Be the first to ReplyBeyond my expectations.
The service level is 6 stars. The accommodations were beautiful. Every member of staff was friendly and helpful. The location is perfect. Close to everything to walk- central park, midtown, Broadway- yet quiet compared to other Manhattan hotels. Usually, street noise in the room is an issue and i was only on the 7th floor! Highly recommend.
Be the first to ReplyA hôtel that knows how to treat guest
We stayed at this hotel approximately 5 years ago and had, at that time already, a very positive experience. We were traveling to NYC for a few days and had booked at the Ritz Carlton Central Park. We were so disappointed about how this hotel treats its customers that we decided to leave after 2 days of too much noise and disrespectful behavior of the staff. While checking out of this hotel, we directly thought about the Trump hotel and I called them, explaining my emergency. The person I spoke with was really sympathetic and found a last minute solution for us. The main strength of this hotel is the staff. They are all happy to help you, extremely sympathetic, and really care about their guest. We can really see that they are happy to be there for you, no matter your need. We would like to say a special thanks to James (doorman), Jesus (guest relations), and the young lady at the front desk, who was so excited that our futur baby would be a Leo. They made our experience at the hotel even better. Upon arrival, we were greeted with some macarons, chocolate and champagne in the room. Even though we just booked the room 5minutes earlier, the staff made everything possible for us to have an accommodation available directly. We stayed in a suite on the 15th floor (room 1502). We had a wonderful view over Central Park. The room is really quiet. You can rest without any problem. Lots of closets for our 7 luggages and winter stuff. The bed was really comfortable. Most of the time, when I sleep in a hotel, I need to get another pillow or an additional featherbed. But here, everything was perfect. In addition to a separate living room and dining area, there is also a full kitchen. You could easily cook something in the case you would stay for a longer period. My husband mentioned that I was pregnant. When we came back from our day walking around NYC, the staff had prepared a surprise for us: a teddy bear, a Trump signed baby clothe, toys, and other items were placed in the room. This was a very kind attention. A palace would not have done better on that point. Trump Central Park is definitely one of the best alternative in town!
Be the first to ReplyBest hotel in NYC!
My husband and I came to NYC for a long weekend to attend several shows and shop. We had our daughter, who is a young adult. This hotel room was hands down the best room we have ever stayed in in the city. There were 2 full bathrooms and the closets were very large. Staff were very friendly and the location was great for walking. If you are looking for a hotel in the Central Park area and you want something special, choose the Trump International Hotel.
Be the first to ReplyTrump hotel in NYC is Amazing!
The MOST AMAZING HOTEL I have ever stayed at. I am extremely critical of every hotel and this is the first time in 40 years that I did not have one complaint. I am a DVC member and the Trump hotel makes Disney hotels feel like a Holiday Inn. Jesus was the first employee we encountered and he brought our luggage up to our suite and gave a complete tour and was so friendly. Every time we asked for anything the staff were at our door with above and beyond what we requested within minutes. Complimentary water bottles and chocolates are in the room every day. The gym is amazing with complimentary flavored water and fruit. I can’t say one bad thing about this hotel. The price is worth every penny. Never settle for less and splurge for a suite. You won’t regret it. #YOLO
Be the first to ReplyWonderful stay at The Trump
Everything was perfect at The Trump Hotel, the location right across from Central Park, the staff were top notch! Probably the best staff i have ever had at a hotel! The hotel was immaculate. Loved our stay here in New York
Be the first to ReplyAwesome Hotel by Central Park
My family and I absolutely loved staying here. The room was perfect with lots of space and had everything we could have possibly needed. The best thing about our stay was the staff, which went above and beyond for us. They were so friendly, accommodating and helpful. Beautiful room views, delicious in room breakfast, wonderful amenities. We would absolutely stay here again when visiting NYC!
Be the first to ReplyVery nice hotel
Dear valued readers, I recently had the pleasure of staying at the Trump International Hotel, and I wanted to take a moment to give a special shoutout to the doorman, James. From the moment I arrived at the hotel, James greeted me with a warm smile and a welcoming demeanor, making me feel like a valued guest. Throughout my stay, James was always available to answer any questions I had and went above and beyond to ensure that I had a pleasant and comfortable stay. He was always willing to assist with any requests, and his attention to detail was second to none. In addition to his exceptional service, James also had an infectious personality that made him a joy to be around. His positive energy and friendly demeanor were a highlight of my stay, and I looked forward to seeing him each day. Overall, James is a true asset to the Trump International Hotel, and I am grateful for his outstanding service. His dedication to ensuring that guests have an exceptional experience is a testament to the hotel's commitment to providing a world-class hospitality experience. I highly recommend the Trump International Hotel and commend James for his exceptional service.
Be the first to ReplyThe nicest hotel in NYC thus far.
My spouse and I stood at the Trump International Hotel and Tower in New York City for two nights at the beginning of March. First, let me say that this is an excellent location, right at the West entrance to Central Park. Within walking distance to Times Square, Rockefeller Center, Radio City Music Hall, and all things Mid-Manhattan. I found this location to be the quietest of all NYC hotels that I have stayed at. The staff were extremely friendly, pleasant and helpful, always there to greet you, coming and going, and to open car/hotel doors before you were able to yourself. The hotel is beautiful both inside and out, and amazingly clean. The housekeeping service was impeccable. I would definitely recommend and return to this hotel.
Be the first to ReplyTrump Hotel, Central Park West, New York City
The rooms were impeccable; the view stunning, and the staff, particularly the restaurant manager, most gracious. On line registration and check-in and check-out were seamless. We had a wonderful view of Columbus Circle, where there are not only great restaurants, but a Whole Foods to bring food back to the kitchenette to prepare. The managers of the hotel thought of every amenity, including umbrellas for bad weather. The hotel is steps from Lincoln Center, where we went to a ballet. It also must be the best-protected hotel in the world; I counted eight police cars around the building and was told NYPD has a station near the subway. My little girl had a time worthy of a president. Thank you so much.
Be the first to ReplyTrump triumphs
Excellent location service cleanliness’super Nougatine added asset Staff courteous attentive polite Rooms are spacious well lighted Skimpy on toiletries Turn down service was prompt and exemplary View of the park if you get is sublime
Be the first to ReplyOur place to stay in New York
We have been staying at the Trump International in New York every time when we are in New York. I don't always write a review but I thought I just want to say how happy we have been over the years. We usually stay in a Park View two bedroom suite with our children. The hotel is one of the few hotels that has consistently been outstanding in terms of standards and service, whether it is the nice housekeeping lady, reception, concierge, the lovely doormen or the gym/pool staff. It is so nice to see the same staff over the years who recognize and remember us. I think longstanding staff speaks really for a hotel and how well it treats their staff. The location so close to the park and the shopping center is fantastic and having a pool in the middle of New York City is invaluable, especially when you travel with children. The summer is coming up and we will be booking our stay at the Trump International again.
Be the first to ReplyJust Perfect, all around ... Never Disappoints ...
This is a fabulous hotel property. It's extremely well managed, and the rooms are terrific. Well equipped apartments, actually. Very comfortable, and furnished beautifully. An oasis of calm in the Big Apple. We have stayed at this location many times over the years, and we've never been disappointed. On site restaurant, "Nougatine" by Jean Georges is also fantastic. Plus you cannot beat the location. Some of NY's best restaurants at your doorstep, Marea, Lincoln, some great David Boulud outposts too. Our go-to hotel spot in NYC. Highly recommended. The staff (across the board) are all amazing, and welcome you like family. Love this hotel. You'd be hard pressed to find a better hotel and location.
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