Alcove Booth Seating Denied - Wolfgang Puck at Hotel Bel-Air Los Angeles - Buy Reservations
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😒 3/5 - Alcove Booth Seating Denied
By 👻 @23Feb45, 03/13/2022 4:00 am
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When checking in for dinner to celebrate my wedding anniversary, I was told by the hostess that the alcove booths were not available because they were all reserved. I pointed out that we were celebrating a special occasion, as indicated on the reservation. The hostess responded that “everyone is celebrating a special occasion.”
So, my wife and I had dinner for 1.5 hours while two of the semi-private booths were completely empty. When leaving, I asked how to reserve one. I was then told seating was on a first come first served basis so even if I reserved one, they wouldn’t guarantee that it would be available when I arrived.
Although the food was excellent and the waiter very attentive, this was an extremely disappointing experience and a waste os $500.
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