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Zuma Miami Reviews from The Last Year
Every dishes was executed beautifully.
A+ Waygu beef bites - that was an expensive bite but your mouth experience a rollercoaster of flavors A: corn - delicious sauce B: pork - can skip this dish A: not quite Nobu but still yummy Overall a delicious meal with my crazy kids
Amazing, always good service.
. New seasonal items - yum! DJ was great, very cool vibe!
Bday Brunch
My sister, husband, and I celebrated my birthday with brunch at Zuma. The buffet offered an impressive variety, catering to diverse tastes. The standout dish for me was the miso black cod - absolutely delectable. Our server, Christian Ordonez, elevated the experience with his exceptional service. He was attentive, professional, and kind. Christian's efforts made my birthday celebration truly special. Thank you for a memorable dining experience!
Visit Date: July 3rd, 9 PM I used to love Zuma Miami and
Visit Date: July 3rd, 9 PM I used to love Zuma Miami and considered it the best spot in the city. However, my recent visit has drastically changed my opinion. Here are the reasons why this place is now a 2/5 instead of 5/5: 1. Fish Quality: The fish is NOT fresh. 2. Table Arrangement: Tables are very close to one another, sacrificing guest comfort to increase volume. 3. Management Issues: The previous GM is no longer there, and the current "Assistant GM" lacks experience. 4. Attention to Detail: For a $500 bill, this is unacceptable. -The server did not bring out water; I was served food before water was provided. -Sushi did not come with ginger. The response was laughable: "Sorry - forgot because we are busy." 5.Service: Our server, Carlos, did not seem to care about our experience, and the Assistant GM made zero attempts to rectify the situation despite my efforts to give feedback. On a positive note, the wagyu beef steak, pork belly, and dessert are must-try dishes. Everything else was just "okay" for the price point. Until Zuma gets proper management, I would advise staying away.
First time going to Zuma with my close friend.
We attended the bar first thing when we came in and were immediately attended by Alejandro the bartender. He and Marcos have made our experience worth our while. The ambiance was beautiful, and our drinks and food came out on perfect timing. Side note: BEST espresso martini I have ever had! Definitely recommend 10/10 experience!!!
Zuma - Best restaurant in Miami
Best brunch in Miami!!!! Excellent restaurant to enjoy with your family! we are definitely coming back soon!!!!! Thank you!
Have been to Zuma many times over the past 10 years but
Have been to Zuma many times over the past 10 years but this time my wife and I went for Lunch at Zuma. The temperature was 91 degrees in Miami so I wore shorts. When we walked in the hosts said I could dine here but I would need to be at a table behind the bar because I was wearing shorts. Next to us was another couple who had shorts and a dog. However, there were two others in the main section of the dining room of the restaurant wearing shorts so I asked the manager, Vlad why they could be seated there and not us. After he tried to explain to us something that made no sense at all which sounded like "you are lucky we seated you since the sign says no shorts" we dropped the issue. Though the food was good the respect was lacking.
I had the pleasure of visiting Zuma this weekend on our
I had the pleasure of visiting Zuma this weekend on our monthly girls dinner. Being new to Miami, this Zuma location is great as it's super accessible if you wanna experience what this beautiful city has to offer. I especially loved our torched salmon nigiri, amongst all the other sushi. Our bartender Mateo was wonderful - his recommendations were great, amazing cocktails, and the all around ambiance was so fun. 10/10. Can't wait to come back!!! Best girls night spot! Love it
Love the dessert course!
Atmosphere was great and so was the waiter. Food the food a bit on the pricey side with the quality/quality. However, experience was great. Loved the desserts. Definitely worth a visit
Amazing omakase experience in a great ambiance!
I had dine at Zuma a few years back and had a great experience, so I wanted to take my husband for a great dinner experience, it was even better that I remembered. We had the signature omakase and it was to die for, every single dish was delicately prepared, the sushi was absolutely delicious and the deserts were exquisite. All dishes are beautifully decorated, service was outstanding and the restaurant has great ambience. Look forward to coming back!
Kasim at ZUMA the perfect host
We were welcomed by Kasim who brought us to our table and was the perfect host.. We enjoyed the excellent service which was really outstanding. Food was also excellent. After our dinner Kasim introduced us to the general manager who also was very pleasant. All in all a very enjoyable evening and many thanks to Kasim . Gijs and Jackie
One of the best brunch spots in Miami.
Loved the atmosphere and the food was amazing! The people there were amazing as well. Definitely should try this place out at least once.
My favourite Japanese restaurant
It’s amazing how good this restaurant is. Their Japanese food is so so good. The service is great, waiters are very professional. Ambiance is also nice, everything is working well
NOt only not good.
it is actually really bad. WORST SERVICE EVER. The waiters rather flirt with guests- very very in appropriate to say the least. and the Manager not only helpless but a straight face liar. never coming back here again and urge people to spend their money and time elsewhere where people are educated.
Zuma never disappoints! To start off the MOD Vlad was
Zuma never disappoints! To start off the MOD Vlad was awesome! He came to say hi and not only did he have a great conversation with us but he also recommended some items off the menu and simply was super attentive throughout the whole night! Marina our server topped off our experience! She was attentive, super nice and just provided us with a great experience as well. The night was perfect, the food was delicious. The chicken skewers and dumplings were so delicious we had to order them twice! The dessert platter was delicious. We also ordered the steak skewers and they did not disappoint! 10/10 - thank you Vlad and Marina for another great dinner date at Zuma!
Great atmosphere, food and service! One of my favorite
Great atmosphere, food and service! One of my favorite places! Brunch is excellent as well just needs to improve service during brunch otherwise love everything! Highly recommend
Disappointing Dinner Experience at Zuma Miami
I recently dined at Zuma in Miami for my birthday, but unfortunately, it was a disappointing experience. Despite mentioning my birthday in the booking, it went unrecognized by the staff. Additionally, my request for a low dining table, indicated during the online booking process, was disregarded, and I was seated at a high table near the bar. While the cocktails were excellent, the food was only average, lacking the quality I've come to expect from other Zuma locations. The service left much to be desired, with staff merely delivering dishes to the table without any engagement or inquiry about our experience. The manager seemed disinterested, preoccupied with their phone or the DJ booth rather than attending to guests. It's disheartening to see one of my favorite spots falter in Miami. Zuma should prioritize improving their service and maintaining the luxury experience they advertise.
TERRIBLE MANAGER!
After checking in with the hostess we were picked up by the Manager of the place. NO hello, NO good evening… just a finger gesture to follow him… excuse me?? Am I in Zuma or in a no name place? The light suited manager with big glasses was absolutely not welcoming and had a massive attitude/echo. While seated he gave a menu and still haven’t said anything and left the table. The only thing he was doing is checking out girls, talk loudly with the DJ or on his phone instead of spending a single time with guests. I can’t believe that Zuma would hire someone like him. I was thinking to leave the place but was just hoping it was only the manager that was hired wrongly. Unfortunately the food and service was average and absolutely not comparable to Dubai, Abu Dhabi or London. Shame on the brand!
Sushi you can dance to....
Talk about an identity crisis. Restaurant? Dance club? Chicken-to-go? Wagyu? This place has it all. And that is the problem. Japan is not about noise, vibe and throbbing heart-thumping music. But Zuma is. You know what its like when the kid pulls up next to you at the traffic light and the music is so loud you can feel your body vibrate? That's Zuma's idea of zen. Perhaps we're being unfair. After all, the night before we ate at the blissfully sublime -- real -- Japanese restaurant, Hiyakawa. So that's a hard act to follow. So even if we could dance to the beat while eating our sushi here, the sushi itself was definitely good, but not great. The tempura rock shrimp though was, to be fair, superb. But given the scene-y feel to the place, focused on the look more than on the food, Zuma is a big let down and definitely not worth the the cool, hustle environment if what you really want is superb Japanese food. In a city filled with good examples of the latter, Zuma isn't, as Michelin would say, "worth the detour."
Celebrated a special occasion on a Saturday with family.
First time to try Zuma as I have heard great reviews from friends. Food freshness did not disappoint as the sashimis are just melt in your mouth and I enjoyed the mushroom rice kamameshi. Must tries are the miso black cod, steak and the desserts. My daughter got crazy with the dessert room. It was a sugar overload!!!! The vibe is relaxed luxury. Service wise, almost everybody was so engaged.Manager visited the table and asked how we were doing. For 98 dollars per person, the brunch was a great deal. We will definitely come back some other day and try the brunch with drinks.
I will forever recommend this place to anyone in Miami.
The service and always superb and the sushi is some of the best I've ever had. I highly recommend the lychee martini!
Zuma never dissapoints.
Always best quality ingredients and reliable service. My fav Japanese ever.
Amazing all around, good service, food and ambience.
Best Japanese restaurant in Miami!
Best service in Miami
Alexa who served us at the bar made the experience! Professional, friendly, cool! We didn’t feel rushed, delicious recommendations on food, cocktails and wine. Really knows the menus. Everything was timely. Jose was equally excellent. It was the perfect date night, and the deep house music tracks was they cherry on top. Looking forward to dining again.
Great dinner
We came to Zuma on our first night in Miami and were not disappointed. Good service, very tasty food and drinks. We’ll be back!
Zuma Miami's brunch is a weekend game-changer.
Picture this: endless champagne and a buffet lineup that's the dream team of brunches, all wrapped up with stunning waterfront views. The vibe is effortlessly cool, blending sophistication with a laid-back feel. The food is a world tour of flavors, where each dish, especially the [insert a specific dish if you loved one], is a taste sensation. And the value? It's unbeatable. You're getting top-notch quality with a variety that's hard to top, making every dollar spent feel like a steal. Service is friendly and knowledgeable, ensuring your brunch is more than just a meal - it's an experience. And don't even get me started on the desserts - they're the grand finale that'll leave you smiling. In short, Zuma's brunch isn't just delicious, it's an experience that delivers bang for your buck in the most delightful way.
Amazing food as always!!! The real treat however is the
Amazing food as always!!! The real treat however is the staff and service. Gracious, professional, attentive, and fun, the service is what elevates Zuma above other restaurants with great food. From the moment you are greated at the front door by the best dressed maitra d ever to every person who you come in contact with, you are made to feel special and important. Well done Zuma!!! Awesome ambiance and attention to detail. A real gem!!! I HIGHLY recommend!!!!
Very expensive
Food was amazing, as were the cocktails. Service wasnt that great. They kept pressuring for us to leave even though we were ordering tonnes of food and wine. Music gets louder and louder to the point you have to leave. Very expensive
Had a reservation for 8 we weren't sat until 8:30.
.. I loved the outside seating ambiance. our waiter and support staff were super friendly. The lychee martini was one of the best I ever had. I think for the price the portion sizes could be better but overall I would return
Ambiance is awesome there.
We requested outdoor seating and don't mind for a little wait. Absolutely worth the wait. Food that we had was great. Will come back for other dishes.
Top notch sushi that is fresh, delicious and melts in your
Top notch sushi that is fresh, delicious and melts in your mouth. I absolutely love the classic sushi rolls here. Service was very very slow as it took almost 20 minutes for someone to take my group's order. Unfortunately that detracts from the experience. Ambiance is quintessential Miami. Recommend sitting outdoors to view the boats and yachts on a beautiful day.
Food and service was great! Definitely recommend the wagyu
Food and service was great! Definitely recommend the wagyu gyoza ! Went for Valentines dinner and they decorated with balloons , lights, live music, Photo Booth!
SHADY BUSINESS | BE AWARE OF ADDED GRATUITY
I spent this week on business in Miami staying at the Kimpton Epic. I dined every night at the hotel's restaurant, Zuma. Over 5 nights I spent nearly $700 as a solo diner. Only two of those night did I order alcohol. As a former server at some of the best fine dining restaurants in San Francsico, I never tip less than 20% for the hard working staff who work in the restaurant industry. It was only tonight, on the last night of my stay, that I caught at the bottom of my check that a 20% service charge is automatically included for all diners. Not just in the dining room, but at the bar having a cocktail or at the sushi bar. Clearly this was my responsibility for not looking more closely at the bill. But the fact that after a week NO ONE on the staff pointed out that the gratuity was included is unconscionable to me. I know that more restaurants are adding a gratuity to ensure that their workers are taken care of, though this is still rare in Los Angeles where I live. But most are much more explicit about making clients aware of it. Taking the time to write this review isn't about the money for me. The success of any business is built on trust, transparency and integrity. I may have enjoyed the dining experience at Zuma. But I find the trustworthiness and integrity of the organization sorely lacking. And more than anything, I wonder HOW MANY OTHER PEOPLE WHO DON'T NOTICE THE ADDED GRATUITY ARE DOUBLE TIPPING WITHOUT BEING AWARE OF IT.
Terrible Customer Service
Terrible experience. We had reservations for Monday night at 8. We were shown to a high top table in the loud bar. We asked if we somehow booked wrong, and we were told no. I asked for a table in the dining room. I was told that the high top table 6 feet from the bar WAS in the dining room. Obviously not. We were then told we could wait at the bar…..where there were no seats. The 3 hostesses were more interested in their conversation than customer service. We won’t be back.
Top Place in Miami!
Awesome place with outstanding Asian cuisine and extraordinary service. We really enjoyed the extravagant atmosphere and the delicious food. Highly recommendable!
Miami's Best Restaurants that are most frequently booked by customers of Zuma Miami
Booked 1 times by Zuma Miami customers.
Ranked #55 in Miami's Best Restaurants.
Great Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Worked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Got into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Very easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Fabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Great reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Incredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Best platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Worked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
Success on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Love this app!
So glad I came across this app :)
Quick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Prime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Got impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Worked perfectly to get into Carbone. So delighted
perfect
Worked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
It works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Money transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Love this app
Got to go to places otherwise unreachable
Easy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Whose name will my reservation be under when I arrive at the venue?
It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!
Payouts Blocked Because of Sell Through Rate
Does anyone know how AT plans to handle cases where a seller is quitting the platform but has a sell through rate <25%? The error message I got said to fill more bids or find other ways to increase the rate.
Is AT really going to block sellers from withdrawing their money? Especially revenue made before the sell through rate was introduced??
Tune into NBC News - Top Story Tonight 7:40p ET
Let’s go. Get more people placing bids!
I will give you 50% of ALL of my PROFITS if you teach me how to make profits?
LOL. Thank you The New Yorker.
Appointment
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Working on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted.
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Zuma Miami User Reviews & Question Forums
Zuma Miami Yelp Reviews |
Latest Reviews On Yelp
By 👻 @Lynda L. (07/22/2024 3:00 am)
Zuma Miami Tripadvisor Reviews |
Latest Reviews On Tripadvisor
By 👻 @Tripsnek Lady (07/07/2024 3:00 am)
AppointmentTrader Platform Reviews |
Reviews from real people using AT!
By 👻 @ConfirmableFace16 (08/01/2024 9:48 pm)
Restaurant Transfers FAQ |
Questions around how AppointmentTrader works for Restaurant Reservations
By 🦚🇫🇷 @ChoiceBird42 (04/15/2024 11:46 am)
AppointmentTrader FAQ |
Questions and Answers around the platform.
By 👻 @AuthoritativeWay35 (08/01/2024 7:57 pm)