Despite its Michelin rating, I would never recommend this - Masseria Washington - Buy Reservations
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🤮 1/5 - Despite its Michelin rating, I would never recommend this
By 👻 @S Y., 02/11/2023 3:00 am
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Despite its Michelin rating, I would never recommend this restaurant to anyone. The atmosphere was loud, the wait staff were much too busy, and most of all the confusion with the menu led to a bill which should have been $600, but when I received my credit card bill was actually $1300. Because of the initial deposit to get a reservation, we thought, as well as the couple next to us, that this meant a certain basic menu. It did not! Even though we asked our waiter repeatedly about the menu, pricing, and what came with our Initial deposit as it were, it was extremely confusing and unclear how this restaurant worked. A month later, when I received my credit card bill and called the manager regarding it it was then I recognized how this restaurant worked. Apparently because we chose a truffle option, Which we were not aware was an option as our waiter did not in the least bit explain anything other than what would you like, this added over $500 to the price. Again, this, in addition to the atmosphere, the waiter, and the entire experience, that may be slightly above average for the DC area, I would not recommend this restaurant to anyone. I know the couple next to us that left, seemed furious, and had an extended discussion with the waiter. Now I know what that discussion was about. And the bill as I received it did not show it clearly what my final total was. Little did I know that it would add on to my initial deposit not be deducted from the deposit on my credit card as a credit. We certainly will never go back to it. And by the way, this was for my wife's birthday being from New York City thought the restaurant average at best, and after me explaining the credit card situation and the manager's reaction, was upset that I had to go through this on that special day.
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