Worst Mastro’s ever - Mastro's Ocean Club Newport Beach - Buy Reservations
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🤮 1/5 - Worst Mastro’s ever
By 👻 @Les F, 05/17/2021 3:00 am
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I have been to Mastro’s in NYC AZ FLA CA an this location is the worst one. I booked a reservation for 9 people then tried calling this location many time to talk/email to the lady in Catering or in charge of large groups and never got a call back email or anything after many times. They phone tells you not to leave messages really? This person should not have this kind of job if she doesn’t know how to handle customers or knows how to use a phone or email. Mastro’s management should address this at once. I know this location probably doesn’t care if you come or not but that’s not how you build loyalty for your brand. I have been a loyal Landry’s Select member for years and when times where tuff I brought many of gift cards to try and help them but thanks to this one person I now am reconsider my membership.
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