AFTER MANY YEAR COMING HERE, STILL MY FAVORITE RESTAURANT FOR SPECIAL OCCASIONS! - Mastro's Ocean Club Newport Beach - Buy Reservations
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😍 5/5 - AFTER MANY YEAR COMING HERE, STILL MY FAVORITE RESTAURANT FOR SPECIAL OCCASIONS!
By 👻 @Family of Seven, 12/27/2021 3:00 am
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I stated "favorite restaurant for special occasions" only because I live an hour away up north in Rolling Hills. My wife & I come here on occasion & every anniversary; now on 26th. We always get the table we request and are grateful. We realize "the regulars" in Newport Coast should receive better treatment, so I'm always happy when our requests are met. There is a patron hierarchy at any high end restaurant.
My wife generally gets the sea bass or king crab legs. I always get the bone-in rib eye from regular cut, chef's cut to Tomahawk, and the best mac n cheese ever. We love the wine list. Everything is great from start to finish from the venue, service and food, and why I always give them five stars.
This time was almost perfect as well. As a business owner, I like constructive criticism from my customers when my employees could do better. These remarks are just directed to the manager if he feels the same as I do. Generally, the hostess and waitress know it's our anniversary; hostess did not waitress. Not a big deal but prior times it was nice when it happened from both dept's. My wife ordered steamed Alaskan king crab legs (you can order them chilled). The server brought her the plate hot but crab legs cold (needless to say she only ate half). When serving my steak, he notified me of the hot plate but forgot to tell my wife who was serviced first. She burnt her hand moving the plate, expecting the plate to be room temp but crab hot. Would've liked waitress to hit table more often for us to order more wine. Lastly, the comped $6 cheesecake slice was nice but not eaten. Prior to the Cerveza Sickness, the awesome $19 butter cake was comped for special occasions. I recognize their reasoning now not to include it, but nobody really wants the slice of cheesecake when their other desserts are far better. I wish they could make a smaller portion of the butter cake to justify the comp, bc it is that good.
This is just my criticism that I'd like to see changed but by no means reasons to not still give them five stars. Every time prior these issues never occurred. If your visiting or live in So Cal, this is a must place to dine; they have the best steaks, venue and service.
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