The food and service here were great, but beware that - Petit Trois Los Angeles - Buy Reservations
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😒 3/5 - The food and service here were great, but beware that
By 👻 @Lainey K., 08/01/2022 3:00 am
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The food and service here were great, but beware that diners are expected to pay 36%-38% beyond the cost of the meal. Had a nice meal here, but when we got the check, we discovered that there's an 18% service fee (totally fine). However, there was a highlighted note next to it notifying us that it is not meant as a gratuity. We asked our waiter for confirmation as I didn't want to shortchange anyone, and was told that the service fee was for equitable hourly wages, and was not meant to be a substitute for any portion of the amount that would normally be paid as tips. Normally I tip 20%, but we decided on 18% on the subtotal. So 36% beyond the cost of the meal. I feel that operational costs should be reflected in the food, rather than as a surprise cost added to the bill. I was still overall satisfied, but then I got home and noticed something odd. The menu online has a different note at the bottom of the screen, stating that an additional gratuity is not expected. This is different from the note that was printed and highlighted on the physical receipt, as well as the explanation provided by our server. I'm left scratching my head at the discrepancy. In any case, was overall pleased with the food but will not be returning. The only reason I wrote a review is because I'm hoping someone from the restaurant can offer clarity.
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