EXTREMELY RUDE TO TOURIST, the manager even PULL my chair - Plachutta Wollzeile Wien - Buy Reservations
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🤮 1/5 - EXTREMELY RUDE TO TOURIST, the manager even PULL my chair
By 👻 @Elisa H., 11/03/2019 2:00 am
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EXTREMELY RUDE TO TOURIST, the manager even PULL my chair to urge us to leave !On 2 Oct, we arrived at the restaurant (walk in) and waited for around 10 mins to get the table. It was 8:05 and someone in the restaurant (I thought he was the manager) said we had only one hour to finish the dinner, we agreed to it. At 8:50 I asked the waiter if they got any takeaway box to take away the food we haven't finished and they said they had. So we waited until 9, no one gave us any takeaway box. The manager came again and urged us to leave now as there's lot of ppl waiting outside(of course he had a very rude attitude). First of all I DO NOT have any intention to stay any longer I am only waiting for the waiter to give us the takeaway box. If we dun have indication to leave why would we have to ask for the takeaway box at 8:50?!Second, if you said one hour later, to be fair and accurate, it court at when we sit down (8:05 pm), which means 9:05 pm. If you want us to leave at 9 sharp why don't you just say it clearly in the beginning to avoid this misunderstanding? I said to the manager no one gave us the takeaway box he said there's no any takeaway box in our restaurant. If there is, ask the one who said they 'be got takeaway box but not me. WTF???? After a few mins (at 9:05), the other waiter finally gave us the takeaway bag and we packed the food ASAP.The manager is still not satisfied that we haven't left. HE EVEN PULL MY CHAIR to force us to leave at 9:05!!!!!!We observed that they had very different attitude between the locals and the tourists. Dear tourists, just please don't go. If you read other comments actually they got a lot of bad reviews regarding the rude service to the tourists. You are here to enjoy the beauty of Vienna but not receiving this rude service and had bad impression on this city.
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