Plachutta Wollzeile Wien - Buy Reservations

After all the day walking around the city, I was so desperate to sit and eat something so I went this place without searching any info about it unfortunately. 1- For a ridiculous plate of ‘ only schitzel’ ( veal) I payed If I am not wrong 25.60 € something! overpriced!! No side included. Unlike its competetiors, you have to pay extra for potato salad or french fries next to it. Nothing was special at all. I don’t understand why this place is popular. 2 - They brought the bread and butter without asking me , I didn’t touch it. But later I learned from other comments that they are charging also that if you touch it of course . 3- As if they didn’t add service fee already something like 3.5 €, when I asked the bill the waiter came to me and asked tips by force. Already payed the service fee, why this pressure in the last moment? If I want to give it, I leave it on the table. You don’t have to force me to give tips for a place and dish that I didn’t like at all. This was the most stupid part of the experience. So, will never go again and never recommend to anyone definetely.

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Food was good 4 stars, but wine by the glass not so good, and service from our waiting staff was slick and somewhat condescending, also ordered less food than brought to our table, got more food, and paid for more food. Best to be careful here about language barrier and ordering at this establishment. Also a tourist heavy place.

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We went for dinner here and both food and service were good, but nothing spectacular. Nothing out of the ordinary. When I got my check, I questioned a charge for 7.80 Euros, and the server told me that this is the seating fee to cover the 3 pieces of bread and 2 cubes of butter they put on the table (which I did not order), and because they fold the cloth napkins in a pretty figure. Really???? I hate when places nickel and dime customers. We spent over 100 euros here, do they really need to charge us a seating fee??? Don’t go here… I know I will not go back.

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My boyfriend and I ate at Plachutta Wollzeile for dinner on Easter Sunday. I had the famous Tafelspitz with a side of creamed spinach and my boyfriend had the Roasted Sirloin Beef. The Tafelspitz was so delicious, especially the broth that the meat was cooked in! I was not a big fan of the bone marrow, but followed all of the instructions and gave it all a try. My boyfriend’s sirloin was really great also, super tender with a wonderful flavor. This was our favorite place we ate dinner in Vienna, highly recommended!

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We arrived, got our table and some bread. Then we waited 35 minutes until anybody noticed us. Nobody offered us water, and nobody brought us a wine/drinks card. Then we ordered main courses and appetizer drinks – still no wine/drinks card. 20 minutes later we were asked to change tables without any further explanation. The waiter that asked us was already the fourth person we’ve had contact with and she showed no interest in our situation, and just said that “they needed the table in that section” We moved to another table. And 10 minutes a fifth waiter asked us, if we were ready order. We told him that we had already ordered from another table half an hour ago – and pointed to the table. At the same time we asked for the wine card again – and eventually ordered drinks. Suddenly our main courses came. That happened in a friendly but very nervous and abrupt manner. Our drinks never came, so we had a Limoncello to accompany our main ourses – no wine, no water or anything. At the end a waiter asked us if we had finished our main courses. When we said yes, we very quickly and without interest removed everything from the table – and threw (I’m not exaggerating) desert cards on the table without a word. This is when we decided to call it a day. We asked for the bill, and I went to speak to the floor manager at th entrance. I told him the story, but all he would give me was an apology and some free drinks or desert. I told him that our experience was already ruined, and that we would rather stop here with some kind of discount. This was not possible “due to management” he said. We couldn’t even get something “to go”. So we paid and left without a kind word – and with a lot of involved waiters looking right through us. The bill was £165. With a normal service and good experience, we would have spend £50 more. So there is our discount, you can say… This service level is not suitable for an establishment like Plachutta. Unfortunately I can see, we are not the only ones. By the way… nobody ever took the table over, where we started…

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