Wow, wow. - Plachutta Wollzeile Wien - Buy Reservations
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𤎠1/5 - Wow, wow.
By đť @Tanya S., 08/26/2022 3:00 am
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As another reviewer put it, this was the "low-point" of my trip to Vienna. It's embarrassing that this is considered a high class dining experience. I came with my friend, who is a local. We had reservations, but we're very much not treated like guests at this establishment. When we walked in, the employees at the counter did not greet us, in fact, they looked at us in an irritated manner and waited for us to explain our reason for even being inside. When my friend informed the employee that we had a dinner reservation, we were walked over to a table for four, but we only had two people in our party. Turned out the table for four is for FOUR people, including two complete strangers! They attempted to seat us at a table with two other individuals? When we asked for another seating arrangement sans our reservation, we were walked to another 4 person table with another couple sitting there?! We asked a second time for another seating arrangement (the restaurant was not busy and there were plenty of two-person tables available) and turned down (the employee made zero eye contact or sincere effort to acknowledge us during any time of this encounter). The server was ok, but the food was unimpressive. I would not recommend ordering fish or shrimp, given that Vienna is landlocked and therefore seafood must be frozen to be transported here, and it certainly tasted defrosted. During our dinner, another couple was seated at the adjacent private table with their DOG (this was indoors). After speaking with other locals, it seems like the reputation of Plachutta has significantly dropped. I would never recommend this place, unless I were trying to punish someone with a disappointing evening. If you want more honest reviews about the restaurant, they can be found under the "not recommended reviews" because if you're any kind of "other", that WILL be the service you receive. This is not the typical and casual service of Vienna, it seems to be a particular flavor or terrible at Plachutta.
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