It was the best of times; it was the worst of times. - Plachutta Wollzeile Wien - Buy Reservations
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😒 3/5 - It was the best of times; it was the worst of times.
By 👻 @Bob B., 11/13/2022 3:00 am
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I have always enjoyed eating at Plachutta and have dined at several of their locations. (I prefer the "gasthaus zur opera" while my daughter in law prefers this one.)As always, the food was great. The Wiener Schnitzel was perfect - a large portion, perfectly seasoned and breaded and tender; and the accompanying potato salad was the perfect pairing. The Tafelspitz (an Austrian dish of boiled beef) was great - the broth rich and tasty and the beef tender. The beef tips over noodles was not quite up to the others; the beef was not tender, but still tasty.Most of our (large) party were too full for desert, but the crème brûlée was to die for good. The "house brew" Ottakringer Beer is my favorite - and didn't disappoint. There is a good selection of wines as well.So, with all of that "good," what was bad? The service! Vienna restaurants are not known for great service, but this was outright horrible. The manager didn't seat us for 15 minutes notwithstanding an advance reservation for a large table - which was set and open the entire time. Our waiter took the drink order and then forgot to bring the drinks and the head server took forever to take our order. So, after dinner took too long - entirely their fault, we got the "bums rush" to leave. Nein, nein, nein!
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