IT'S ALL ABOUT THE MONEY,,, not the customer. - Tom's Urban - Las Vegas - Buy Reservations
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🤮 1/5 - IT'S ALL ABOUT THE MONEY,,, not the customer.
By 👻 @randy r, 12/29/2023 3:00 am
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Booked a reservation 30 days in advance to secure a table for NYE at 10:00 pm on the patio for 3 people. On December 23 was sent an text requesting $150.00 per person to hold our reservation,,, for more info please call the manager to discuss,, so I did and this is what I was told. They now decided to charge people for sitting outside to enjoy a late night snack and drink as the fire works were visible from where we would be seated. I responded with the fact this was NOT FAIR and a bit late for us to find another place to sit and enjoy a late NYE snack and drink. The manager then said that was the Policy for NYE as per the same Policy they used during the GRAND PRIX and that they would NOT honor my reservation unless I paid the $450.00 to secure it. I said NO and she hung up the phone.
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