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Haidilao Hot Pot Cupertino Reviews
Wagyu beef was absolutely delicious and I loved the spicy
Wagyu beef was absolutely delicious and I loved the spicy pork broth. Our server Anh was very kind and upbeat - we can tell she loves to serve customers well!
Anh was so great with soup refills and overall service!
Anh was so great with soup refills and overall service! Loved the different broth varieties and vegetarian options.
Went to Haidilao for dinner and tried the spicy broth at
Went to Haidilao for dinner and tried the spicy broth at 3/5 spice. That thing is seriously spicy. I had to switch out my small bowl halfway through because I didn't realize how intense it would be. They're definitely not playing around wit
We visited again last Sunday for a late lunch -- we're big
We visited again last Sunday for a late lunch -- we're big fans of Haidilao Hotpot, the previous experience didn't stop us from giving it another chance, and as usual, the place was busy, signing up the waitlist on our way there, we still w
Gabe was the best server.
He went well over and beyond. He makes some sauces for us, brought me a bag to store my eyeglasses in so that the soup would not get on it, and also brought me a bag to put some snack items. It was my first time here and I'm actually going back
I did have an unpleasant experience here during my
I did have an unpleasant experience here during my anniversary. The owner reached out to me directly to make it right. I did feel as if that was a one off experience, as every other time has been great. I truly appreciate how much she cares & is
We had such a great time at Haidilao because of May's
We had such a great time at Haidilao because of May's amazing service! thank you so much may for everything and for taking care of us, she even brought us fresh fruit for free at the end like the absolute beast she is. THANK YOU AGAIN MAY ILL B
The services were amazing.
Reminded us of the Taiwanese hospitality that we received from the Haidilao in Taipei. Same type of warmth and friendliness. From the receptionist who helped me locate my friends who were already seated, to our waiter Gabe, who brought us his special
10/10 great experience.
From service to food, Haidilao never disappoints. Our server Gabe was so attentive but never too overbearing. I do feel that Haidilao is one of the top tier hot pot places out of all. Even the bathrooms are well kept. We will definitely be back!
My happy place is officially Friday lunch at Haidilao.
Our server Gabe gave us perfect service and the food is great as always.
this review is for their quick and great customer service
this review is for their quick and great customer service responding to my review on 10/13. after not being able to try their meat o clock due to them not offering it on holidays and i brought up that the rule was not specified anywhere, haidilao qui
Absolutely love the dining experience at Haidilao! The
Absolutely love the dining experience at Haidilao! The staff are incredibly attentive and always go the extra mile to make your dining experience special. Shoutout to Gabe and Jimmy!!!
Food is good.
Always is, probably always will be. I recommend the basa fish!! Our server was great, however when we were seated we got an awkward table that was shared with a divider which we didn't mind but the host offered a free appetizer for the inconven
This is my favorite hotpot place to visit! The staff are
This is my favorite hotpot place to visit! The staff are all so nice, especially Gabe and Jimmy. They were so attentive and made the experience so worth it. Food was amazing like always.
Thank you Gabe and Jimmy for the excellent service and
Thank you Gabe and Jimmy for the excellent service and hospitality! Oh my gosh, I have came here before and it was good yes, but they are the best! Very attentive and friendly, highly recommend! Made my experience so enjoyable
As a frequent flyer at their Flushing location, this spot
As a frequent flyer at their Flushing location, this spot is simply a classic for comfort hotpot. The service across national locations is top-tier and I love the broth options. Simply put, there's not much to complain about. It is a great time
I went to Haidilao for the first time to take advantage of
I went to Haidilao for the first time to take advantage of the meat o' clock. To be frank, although it was $24.99, not including the soup bases, sauce bar, or sides such as veggies, I still thought it's not worth it. We were seated and I li
My daughter's Favorite hotpot.
Mine as well. Better to reserve before you go, otherwise, you might need to wait for hours if you arrive during their busy time.
It's always a blast coming here for great food and great
It's always a blast coming here for great food and great performance. The staff was always very welcoming, and took time to introduce themselves and were always attentive. We really liked how they were able to split the soup base by up to 4, al
After the renovation the restaurant looks even better and
After the renovation the restaurant looks even better and has continued to uphold excellent service and quality food. We've been blessed to have our amazing server Gabe take care of us the past couple visits. He is attentive, kind and always ch
We had a really nice all you can eat luncheon.
Our server was super sweet and made many recommendations for us. The sauce vbar was plentiful and really the highlight with bbq meats. The establishment was clean and felt welcoming. We will definitely be back.
I would say this place is a SCAM! We went for the 24.
99 meat o clock And we were very clear about it But then nobody knew about the FINE PRINT that the broth is not included on the menu So we ended up paying $115.62 total for 2 people Should we always clarify... we did But maybe we should have mad
Went here for the Meat O clock special, for the first round
Went here for the Meat O clock special, for the first round of meat, it did not come till maybe 20 minutes later. Keep in mind we are only given a 90 minute limit. The waitress kept having to come back and ask us what we ordered to the point where th
Be sure to make a reservation! Once you checkin you'll be
Be sure to make a reservation! Once you checkin you'll be guided to a waiting area where's there's iced tea, snacks and even games to help pass the time. But if you make a reservation your table should be ready! We came here to celeb
Took my husband for his birthday and we loved it.
The staff were very attentive to us, and gifted us extra soupbases to take home. They even gave us some birthday gifts, which were some toys we could take home for our kids. The food was delicious and high quality. Their beef balls are amazing, you
This was a fun one-time experience.
The dancing noodle show was definitely a hit with the kid, and it's something unique to see. However, the meal felt overpriced for what you get, so I'm not sure we'd return. What really disappointed me was losing a brand-new hat durin
went back my first time after the renovation, Emily was our
went back my first time after the renovation, Emily was our server and she did a great job and made sure our party were always taken care of. definitely would go back again and ask her to be my server.
Great hotpot experience! Not only was the hotpot amazing,
Great hotpot experience! Not only was the hotpot amazing, but the service was also outstanding. The young lady Kelly who helped us was sweet,professional, and always attentive. Highly recommended!"
The change face show preform only once before you got
The change face show preform only once before you got seated. We waited for two hours after being seated and no more show can watch. The meat plate for rid eye thinner than paper cost $28 for 5 slices. Expect at least $120 per person (food only). I&#
I have enjoyed each of my meals at Haidilao Hotpot in
I have enjoyed each of my meals at Haidilao Hotpot in Cupertino. The staff is friendly and helpful in terms of suggestions. Like many hotpot restaurants the menu offers an many choices. I highly recommend their Tom Yum soup base. My favorite noodle i
I really want to drink a beverage that's no longer on the
I really want to drink a beverage that's no longer on the menu now. So drop off at the restaurant at 9:30 pm just for it. Unfortunately got to know it's no longer there. But the receptionist was solo professional and helpful! She just made
Food and service was good.
Prices are a bit high. I wouldn't mind coming weekday before 3 or 5 for the specials. Seems like the best deal. Spent $170 for four meats( rib eye, chuck beef and two pork belly) , rice and one veggie. We also go 2 person sauce bar.
We have previously visited their Fremont location a few
We have previously visited their Fremont location a few times and their service never disappoints. However, we chose to dine and celebrate my birthday at their Cupertino location and discovered an elevated dining experience to what we're used to
"Hadilao always gives the best customer service! Our
"Hadilao always gives the best customer service! Our waitress May took amazing care of our family and kids, making our visit extra special. The food is always fresh and delicious, and the value is great for the price. We come here every year for
Wanted to leave a 5 star review to shout out Gabe from the
Wanted to leave a 5 star review to shout out Gabe from the front desk! I dropped by with a party of 2 for dinner on Saturday at around 5pm with no reservation, and since they are very busy at this time the wait was 1hr 15min. This was too long for u
I honestly think there are better / more affordable hot pot
I honestly think there are better / more affordable hot pot places. So in terms of value for ur money it's not worth imo. Food quality is fine / good - nothing astounding. I feel like it's a one - time experience for me (in this case, my bd
Came here for a birthday dinner and Cupertino location did
Came here for a birthday dinner and Cupertino location did nottt disappoint! Apparently it was recently renovated and reopened in August so the timing was perfect. Interior looked clean and spacious. Great selection at the sauce bar along with a sof
I had dinner at Haidilao today and our server, William, was
I had dinner at Haidilao today and our server, William, was absolutely exceptional. His service made the whole experience even more enjoyable, and it's the first time I've ever asked for a server's name just so I could leave a review--
Good service , the waitress was very nice , but it getting
Good service , the waitress was very nice , but it getting expensive though. I recommend tomatoes soup very tasty
Abel is the G!!! Such awesome server!!! Unforgetable bday
Abel is the G!!! Such awesome server!!! Unforgetable bday for sure. Thank you!!! Great food , fast service , amazing abiance
Food and service were superb! Daniel was so attentive with
Food and service were superb! Daniel was so attentive with everything. He made sure all of our orders arrived in timely manner. He made sure our waters were always refilled and cleared our dishes as we finished them.
Thank you to the fantastic serve Daniel! Made our night so
Thank you to the fantastic serve Daniel! Made our night so fun with yummy food! We appreciate it!
Amazing service and such a beautiful ambiance! Food always
Amazing service and such a beautiful ambiance! Food always top notch and love the sauce and appetizer bar! And of course the ice cream that comes with it! Yum!
We had the most amazing anniversary dinner at Haidilao.
We were greeted kindly by our host, our table was ready quickly and they even set it up with a rose, a balloon, and "love" lights. Such a cute surprise! our server Daniel went above and beyond for us. Daniel was attentive, helpful, and gave
The combination of the tangy tom yum base with the earthy
The combination of the tangy tom yum base with the earthy mushroom base creates a delightful contrast of flavors in this hotpot. The chicken and beef are both tender and flavorful, making for a satisfying meal. Overall, it's a fantastic choice for ho
This is our to go spot for hot pot.
Customer service is always impeccable and kids get a free toy and kids meal. I want to give Daniel a shot out for our most recent visit and making it awesome and making us feel well taken care of. We'll be seeing you again soon!
Came here for bday celebration.
The service is exceptionally from Daniel. The food is great. Love the tomato soup. They gave some brand new package of tomato soup when I informed them that I love it. I also received a face changing doll as their bday gift. The face changing show is
Haidilao is fantastic! The food was delicious, fresh, and
Haidilao is fantastic! The food was delicious, fresh, and varied. Special shout out to our server, Daniel, who provided outstanding service and made our dining experience unforgettable. Highly recommend!
Daniel was exceptionally quick and friendly, swiftly
Daniel was exceptionally quick and friendly, swiftly getting everything set up. As usual, the food was delicious. Highly recommended for a great dining experience!
Today,5/19/24 it's our second time eating at Haidilao to
Today,5/19/24 it's our second time eating at Haidilao to celebrate my sister in law's birthday. Hands down the BEST hotpot restaurant!!! Our server Allan went above and beyond providing Excellent customer service. He gave a pillow to my mother in law
Connect with users posting reservations for Haidilao Hot Pot Cupertino
AppointmentTrader is a community-driven platform where users can exchange their reservations or leverage their personal relationships with Haidilao Hot Pot Cupertino. Buyers can make informed decisions using automated seller ratings, which reflect past transactions and reliability.
Each posting on AppointmentTrader shows you which user submitted it and along with that provides a trackrecord of that user which indicates how much experience
the user has and how many percent of their transactions resulted in them issuing a refund.
If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to Haidilao Hot Pot Cupertino at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the Haidilao Hot Pot Cupertino page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* EternalAnt36, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's $200 bid.
* EternalAnt36 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to EternalAnt36 for any questions Peter may have as EternalAnt36 user fills the bid.
3.) Finding the Reservation
* EternalAnt36 now uses their connections at Haidilao Hot Pot Cupertino to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If EternalAnt36 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, EternalAnt36 receives the $200 reward which is credited to EternalAnt36's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at Haidilao Hot Pot Cupertino!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
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