A great resort right off the strip
I loved this hotel! It isn’t on the strip but I didn’t feel like it needed to be. It had everything you would need, restaurants, bars, shops, ice cream, coffee, and gambling. Multiple pools, entertainment space, and the rooms are great and very modern with all the extras. There is a resort fee but you get extras with it such as 2 for 1 drinks. And hold up, the big thing for me, free parking! That is rare this close to the strip! I would definitely stay here again. I enjoyed my time here.
Outstanding hotel and complex if a bit far off the south strip
Virgin Hotels was one of the best hotel experiences I've had in recent years. The room with two queen beds that I had was just the right size for me and the bed was extremely comfortable. The food at the various restaurants in the complex was top notch, and it was very convenient to have a Dunkin Donuts on premise. My favourite restaurants were Casa Calavera, which had an amazing Sunday brunch, and Todd English Olives, which had a delightful happy hour. The Kitchen at Commons Club offers evening specials that are reasonably priced. The staff at this hotel and its restaurants are extremely friendly. My room was tidied up every day without fail, no matter at what time I left. The light features on the door module for do not disturb and making up the room is a great feature. The only thing about the hotel is that if you're planning to be on the south strip all day, it's a good 20-25 minute walk. For me, that was a bit too far. I will be likely to return to Virgin Hotels if my stay does not involve going to the strip each day or if I want to indulge in the many pleasures of the hotel, which would include its pool and resort area, which I could not use in February.
It's a stunning restraunt that a live music while we were
It's a stunning restraunt that a live music while we were there. All of the pasta dishes were fantastic, and they were very accommodating on creating a dish for our young kids. The staff and Manager especially was very kind and wanted to be sure our night was great. I don't want this last comment to be a knock on the food in anyway or the restraunt, but this place had the worst cocktail menu I've ever come across and I mean ever, it reminded me of a kid creating a potion, screwing around with ingredients and very uncommon liquors. I would recommend just adding 3-4 tradition cocktails at least.
Virgin Hotel Las Vegas - there are better options
It’s a decent property but I can’t see staying here again. The front desk staff lack knowledge of their system, are incredibly slow, and take minimal effort to welcome guests. Even though they’re affiliated with Hilton, they complain that they’re on a different system. They charged my deposit multiple times, could not figure out how to allow room charges, and recommended I just return to the desk when someone else was working or call to straighten things out. They require ride-share to pickup off site. There are so many better options in Las Vegas for the same price range.
Great staff and great rooms!
Really great staff and rooms are super comfortable!! Enjoyed the Pizza place late at night and had a blast playing blackjack. All of the dealers were super friendly and easy going. Valet staff was friendly and helpful also. Nice smooth checkin as well.
Nice place to stay off the strip
Stayed here to visit daughter at UNLV. Hotel is off the strip, no fee for parking. Rooms were large and clean. I was uograded to a suite with a small kitchen area, but there was no microwave or refrigerator. Weather was chilly during my visit, but I'm sure the large and distinctive pool area would be loud and hopping during warmer days and nights. Be aware, there are no real casual dining options in the hotel except a small pizza place. Overall, we'll likely stay here in the future, rather than the MGM Signature.
What you'd expect from a Casino Hotel
There is nothing that stands out about this hotel. It has fine rooms, long walks (through the Casino) and is clean. I thought it was quiet the first night, but both the second and third I got woken up by others- once a guy taking a call in the hallway, and the other time an amourous couple nearby. The view from my room was nothing special (toward the strip) and the layout of the room was ok. There was a sitting area, which was nice to have, as well as the beds. The bathroom layout was weird, with the door SO big you couldn't close it without sitting on the toilet. And no shelf in the shower, so you have to store your shampoo on the floor. I was there for business, so my rate was the per-diem rate set by the feds ($120 including resort fee) so it was a good deal.
Would give 5 ⭐️ but was lacking in minor accommodations
Beautiful property and room. Very friendly and courteous with check-in/check-out. However, was very disappointed to not have a fridge, microwave and more trash receptacles than those in the toilet closet and powder room. Very comfortable couch, bed and pillows. Loved being able to screen mirror the television for entertainment.
We just sat at the bar for drinks and their martinis are to
We just sat at the bar for drinks and their martinis are to die for. Really good customer service as well.
Definitely hope to be back,
Loved the quiet facility (we were in the Ruby Tower). The rooms are great ; comfy beds and pillows. So many electrical plug-in options, great smelling toiletries, and your staff was super helpful and always kind. Definitely would come back.
Great rooms, not so great location
Great room product as well as some cool F&B outlets such as the Thai Night Market and after dark ice cream parlour. Unfortunately the location is terrible though, you can’t walk to anything within even 15 mins of the hotel. Basically have Uber everywhere.
Came for the happy hour and loved it! The food options were
5/5 by A B.
Came for the happy hour and loved it! The food options were great - we got one of everything. We weren't a fan of the "spaghetti" but the arancini, meatballs, and fries were solid. The drinks were good too, albeit a little on the sweet side. We'll definitely be back!
The atmosphere of the restaurant is modern and
The atmosphere of the restaurant is modern and sophisticated.Beef Carpaccio was very good. The creamy sauce and olives are in perfect harmony. The next time I visit, I'll make sure to order!Tuna tartar is normal with a taste that I've experienced at least once.It's my first time eating Butter Squash Tortelli. The natural and moderate sweetness keeps coming to mind.The salad, steak, and dessert were not bad or special.
This gem is hidden in Virgin hotel , some friends
This gem is hidden in Virgin hotel , some friends recommended the restaurant. It is located in the back of the hotel, we started with several appetizers beef carpacacio, meatballs and spice ronis , and a salad , for dinner we had the short ribs and chicken Parmigiano, service was great but the best part was the singer, she had such a large range Adele to Whitney Houston, good wine selection, the chicken was large enough for 4, had a great time
I had been wanting to go to Olive's back when I lived in
I had been wanting to go to Olive's back when I lived in Boston and I never did. Perfect opportunity to go in Vegas when I was in town for work! I was sat in a nice booth all to myself, and was immediately greeted by my server whom was very sweet. She started me off with Pelegríno and a glass of Pinot Noir. I also enjoyed some of the lovely focaccia bread with a trio of olive tapenade. Warm olives as my app which were delicious. A mix of black and green seasoned and warmed up. The main event - spaghetti and I added meatballs. Those meatballs melt in your mouth! Some of the best I have ever had! Simple and flavorful dish. The ambiance was classy and a bit clubby with the bar right next to it. I liked it though!
Overall, a very good meal.
Bread service was nice and included a tasty olive tapenade. Caesar was a bit overdressed but was still tasty and the croutons were great (got a half size salad). Mixed olives app was a substantial size and were very warm in temp - need to let them cool down a bit. Tortelli was very good - butternut squash and not too sweet. Took part of the meal to go as large portions. It was just me for the meal and bought it in at $50 with no alcohol before tip - a good deal for Vegas for an high quality app, salad and main meal.
The food was absolutely delicious.
The service was first-class! The waiter Aldo was amazing. If he recommends something we suggest take his advice.
There's a convention in town so they cancel happy hour.
...screw the regular guests I guess....
We enjoyed a lovely dinner at Olives one Sunday evening.
We were lucky in that it was not super crowded when we arrived, so we were greeted and seated within moments. We started with 3 starters and then each had an entree plus a couple desserts.Pre-Starter:Foccacia and Olive Tapenade - be careful! This is so freakin' good! You will inadvertently fill up on this and then hate yourself. So, I'm warning you. Go easy on this.Starters:* Beef Carpaccio - WOW! This is not a small dish... easily shared it between the 3 of us. It's thinly sliced melt-in-your-mouth beef and as you dig into it.... underneath is a bed of arugula and a mound of gorgonzola polenta. You could easily just make this your meal with a cocktail or glass of wine.* Caesar Salad - I think they gave us the whole thing of romaine. Again... very shareable for 3 people. We didn't eat all of it. So, probably could share between 4 people easy. The lettuce was fresh and crisp!* Grilled Squid and Octopus Chickpea salad - it's served warm which is nice. Personally, I think it could have used a bit more seasoning or garlic or something. The squid and octopus were cooked perfectly.... good texture and not rubbery.Entrees:* Eggplant Parm - huge portion. I don't know what kind of monster eggplants they are using but it is definitely shareable if you decide to get some appetizers first. I got a bite and it was really really good. Probably one of the best ever. Great the next day too when re-heated. That's how you know it's a good Epplant Parm is when you can still enjoy it the next day and it's still really good.* Tagliatelle - good portion for 1. I expected more bolognese, but that's just me liking to have more meaty sauce than noodles. ha! Noodles were really good and the bolognese was flavorful.* Branzino - served on a bed of gigante beans. The branzino was perfection. You get the whole fish... minus the head and tail. So, if you like branzino, I highly recommend this one! The beans however were way too salty for me so I didn't eat more than a couple.Desserts:*Cookies - I know... who goes to a nice restaurant and orders cookies for dessert? Me, that's who! hahahahaha I love love love cookies. All kinds of cookies. And this is just what they brought out.... an assortment of all kinds of different mini cookies. I took most home and enjoyed them over the course of the next several days with tea or coffee. They were still quite delicious.* Apple Crostata w/ Amaretto Gelato - Oh My Yum!! Seriously so good. But then I love apples and then you make a dessert that makes the apples even more yummy with pastry and sauce and gelato?! Yes, please and Thank you.Net Net: We had a great meal and a lovely dining experience. We will be back!
We brought my niece for her 21st birthday and it the accommodations were clean and modern. The beach club was clean, and the vibe was on point for the 21-year old's and us a tad bit older lol. Definitely will stay again,
Dirty, old and stinking hallway and room
The Canyon Tower where we stayed in was stinking from the hallway to the room.. our room smelled smoke when we enter even though fd said all rooms are non smoking.. the ventilation was not good at all coz we can smell the smoke from the Casino and from the room beside us who where smoking on our 1st night (should have strict implementation of non smoking in the rooms). The room has very dirty carpet with a stinking feet smell, sofa is dirty too.
Dehydrated and hungry in the Desert
This hotel could be so much more, but their policies are ruining it.. The hotel states a strict no outside food or beverage policy at the pools. I have stayed at many nice hotels before I appreciate that rule so that crowds of people don't show up with their own coolers. Recently I was there with my wife and two children. Despite seeing numerous people around the pool with their personal water bottles or koozie'd beers my family was singled out and told we could not bring water bottles into the pool area and that our options were to use the drinking fountain or purchase bottled water from the bar. No cups were offered and in fact the bartender told me they are not allowed to give them out unless you purchase a drink. They force you into buying water or getting up every time you want to take a drink. In 105 degree weather that is INEXCUSABLE. To make matters worse service around the pool is very slow (but isn't it everywhere), but the hotels no food policy even extends to restaurants and service locations IN the hotel. I have stayed in many nice hotels before and this is an absolute first for me. My young children needed an afternoon snack so I went to one of the fast casual restaurants onsite (literally 150 yards from the pool) and upon returning to the pool I was told that they must eat those items outside of the pool area before coming back. Just plain ridiculous. Recommendation is stay away from this hotel if you plan to spend any time at the pool. It will leave you frustrated, hungry and dehydrated.
I had a business conference meeting but had to come back early due to the fact I was not feeling well. I had to call twice to make sure my extended booking was cancelled, at check out they said it was taken care of, but on my app it said it was still active. I still ended up getting charged for a night I didn’t stay. It only appeared on my statement a few days after. I called and got in touch with Kathleen who said a manager would call me to correct it. Two days later still nothing so I had to call back to ask again. This time finally got a manager Scott who said it was taken care of and it would fall off in a few days and apologized and hung up. Worst customer service ever received and usually a Hilton would add points or something for your trouble, very disappointing I wouldn’t stay there again.
Key points This is a huge hotel the walk to my room is exhausting. The hotel is clean and not in disrepair. The attendant will bring you extra towels, shampoo. Cocktail waitresses are friendly but overwork. The doorman Gets frazzled. CVS is across the street. Workers appear to not have training working with disabled. Some workers lack hospitality training. ADEIT, Moment of Truth require reeducation.
We arrived on a Wednesday and the hotel was dead. The only thing to do was go to a restaurant, the pool, or casino which had less than 20 people in it. No entertainment- all closed. Beach club- closed. Only a couple of shops. The resort schedule of events offered only 1-2 things to do on Wednesday and Thursday which didn’t start until 8. The pool was a dud as well. We weren’t allowed to bring our water bottles in the pool on a very hot day. There is no place to get water in the pool area except to purchase at the pool bar for $3:50. After purchasing drinks from the pool bar- we asked to refill our empty glasses with ice and was told it would be $3.50 for ice. You have to leave the pool area to walk up to the bar to purchase drinks and then the gate guard initially refused us to re-enter with our drinks which were obviously just purchased at the pool bar in Virgin tumbler cups. A couple kids in the pool were told they could not play with a ball in the pool (which was not crowded at all). A very boring first day! The hotel itself is clean and beautiful with great decor
Fabulous Wife Birthday Stay
I would highly recommend staying at this resort hotel, what an amazing experience we had to celebrate my wife's birthday. David G and Danny W both were outstanding and took care of every detail for us. They did amazing. The room was spacious, very clean and beautiful, the beach pool was a lot of fun and perfect for our son to play in the sand. If you considering this hotel, I would recommend you do. You will love it.
I enjoyed every moment of my stay and this was my first time as I usually stay at The Cosmopolitan or Venetian but I am taking the Virgin Cruise in Sept so I thought while I was on a very short jaunt to Vegas I'd reserve a room after flying directly from work (Southwest Air) Justice at the front desk was amazing with his customer service and I had an issue with the 1st room so he put me in another and it was fantastic whereas I met Concierge Lueena? but their was another unfortunate issue inside of my room and when I reported it she documented it immediately. The Beach Club was great and fun, the Commons was terrific and your staff was so helpful when I had questions. I am looking forward to coming again and when I do I'm coming to stay at Virgin Hotels Las Vegas as the rooms and vibe were just as wonderful as The Cosmo in my opinion I am telling all of my Co-Hearts at Southwest Airlines all about you.
A nice place to stay off the strip
We stayed in a suite in the Ruby Tower, which was a great size for our family of four. The room was immaculately clean and check in was quick and easy. The staff was very helpful as we needed oversized parking for our travel trailer. This was accommodated and we felt the parking was safe and secure. The pool was very nice and relaxing. Just a few quibbles: The “wall” between the bedroom and the bathroom was a pane of glass. Thankfully there was a curtain you could pull closed, but it was still a bit awkward. If anyone gets up to use the restroom at night, the light from the bathroom shines through. We could not get the rainfall shower to work. The room did not have a coffeemaker, or a fridge beyond the minibar. We brought a small cooler for our snacks. Housekeeping was unresponsive to our request for an extra towel. After repeated calls and waiting an hour and a half, my husband went downstairs to complain, where it was sorted immediately.
FANTASTIC First Experience for a Virgin Hotel!
Now, I know this one is a weird Virgin property since it is also a Curio Collection property, but still! We had been wanting to stay at one of these for a while, and recently got stuck in Vegas a few days and decided to enjoy our few days. This is super close to the airport AND the strip. Like, if you really wanted to, you could walk to the strip if it wasn't prohibitively hot out. Check in was long due to checking in on a Sunday night during a concert on property, but the receptionist was perfectly lovely and informative for our benefits on property due to being Diamond with Hilton.
The room was wonderful! Seriously well designed. We had a double queen Strip View room (originally a king but the upgrade was for a double queen) and it was so comfortable and super smartly organized, and all the little touches made it one of the best rooms I've ever stayed at any hotel.
The food options here were varied. If you didn't want anything in the resort, there are so many great options within walking distance of the property (I recommend Fries n' Pies!)
If you don't mind staying off the strip, this is a great option! Especially if you're a Hilton Honors elite member, it was a lovely experience and I didn't want to leave!
No Thank You - Do not stay here!
The toilet hardly flushed for the 4 days and 3 nights of our stay in the Opal Tower. Every attempted flush caused the sinks to gurgle. I called several times and only once did someone come and attempted to resolve the issue, but it didn't. I was told the "Resort Fee" for one day would be removed, but I was still charged. Found out you have to call and request for your room to be cleaned, which from the condition of our room was never cleaned before our stay. Long black hair could be found through out the room along with lots of popcorn and NOT our hair all through the bathroom and shower. When we returned to our room on the 3rd day we found a giant dirty boot print on our bed. If I had to call for housekeeping, then why did we get a knock on our first morning asking if we needed anything? I told them yes, towels and PLEASE run the sweeper as we were leaving. And....nothing was done BUT she took the $5 I left on the bed.
Blown away and coming for more!
Loved the exciting, lively vibe! Beautiful decor, nice variety of restaurants, awesome pools with great drinks at the bar, and lots of live entertainment options throughout. Hotel room was spacious, had unique decor, amazing view, comfortable bed, and more amenities than expected.