We visited Hawksmoor Air Street for lunch, the restaurant was fairly empty and the overall impression was that the decor was tired. Staff were unattentive and very casually dressed, our waiter was also unfamiliar with steak types and didnt now what a New York strip was, which I had to explain to him. Food was unexceptional steaks were fine, but sides small. The real issue was the price of £280 for two for one glass of wine and soft drinks. Very over priced, clearly aimed at tourists.
Absolutely amazing Sunday roast yesterday. Best meal i've had in a long time. Can't wait to go again! Great service too.
Food quality improvement required
We visited this restaurant for dinner with my wife to celebrate our wedding's anniversary. Unfortunately, we were disappointed by the food quality. Our order included 2 steaks (a sirloin and a fillet) as the main course. We requested for both to be cooked medium. The sirloin steak appeared to have been burnt on the outside and was covered in places with black charcoal coating. This made the taste of the inside smokey and unpleasant. The fillet was luckily not as badly cooked. We have been several times to the Hawksmoor Seven Dials restaurant over the past year and have experienced great food quality when it comes to steak preparation. However, the Hawksmoor Air Street location appears to clearly have some kitchen staff issues. Considering how expensive the food is at this place, surely management should invest more in kitchen staff training and ensure consistent food quality. We requested from our waitress to exclude the sirloin from our final bill which she happily did for us and apologised for the bad experience. The overall service at the restaurant was good which compensated for the poor food quality experience.
Hawksmoor Air Street never fails to give us the perfect evening out when we visit London. They are consistently first class in all aspects and every meal is "tastebud" heaven as the filet steaks are cooked to perfection, are so succulent and tasty, each time , every time . We didn't think that there was anything else that could wow or surprise at Hawksmoor but on our visit in February, we tried another taste sensation! The home made salted caramel chocolates really are the best we have ever tasted. Even my husband who isn't a connoisseur of chocolate as I am, and he doesn't often eat chocolates, didn't want to stop eating them either! We would always have desserts and hadn't considered the chocolates , however, they also offer the option of a box of 8 to takeaway and to enjoy later! Please try these as I cant explain the exquisite experience in taste, texture and sensation that eating these were. In 38 years I have never, ever had to share chocolates with my husband and this really isn't the time to start! As per normal, lovely buzz, really busy in the restaurant and all the staff are so helpful, friendly and look after you. The customer service is always perfect before we visit as well and Sarah always answers any emails or booking requests by return as we often are making a last minute trip. Also thanks again to Becky for looking after us on our last visit and for sharing the secret of the "Willy Wonka" Chocolates!
Chateaubriand was excellent if not a little red for medium, pepper corn sauce perfect Beetroot and carrot starters were delicious Lack off green sides was surprising for such a classy establishment, cabbage underwhelming. Pre dinner show reservation was around 6pm, restaurant around 70% empty so plenty of seats, however another couple were squeezed into a table right next to us during our main course I fail to see why servers do this other than being lazy, so many empty seats. I’d expect it if it was Saturday night but Monday 6pm was a poor show Hard to spot servers as all dressed casually, nearly flagged down a diner on the way to the toilet So in review Great meat and starters, atmosphere quite loud considering not many covers
Underwhelming food & slow service
We visited Hawksmoor on Air Street on a Sunday evening. We knew that our 6.30 booking time meant they couldn’t guarantee that the Sunday Roast would still be available but we were happy to have steak or fish instead. We arrived early so settled in at the bar for a pre dinner cocktail, the ‘Reformed Pornstar’ cocktail was very tasty. It got to 6.50 and we’d been forgotten about even though we’d let our drinks waiter know we were waiting for our table in the restaurant. Finally after enquiring about our table a second time we were taken through the the dining room. The restaurant is huge and nicely decorated. We were sat in a booth which was comfortable but very warm. As the Sunday roast wasn’t available by the time we ordered we went for 2 rib eye steaks medium rare, one fillet steak medium well and one Dover sole as the monkfish was also sold out. One of the rib eye steaks was quite fatty in parts and the fillet rather dry. Disappointing as this restaurant is supposedly renown for great quality meat. I went for ‘buttered English greens’ as my side dish and as it was £5.50 I was really disappointed when a dish of greasy cabbage came out! I expected a mix of green beans, broccoli, peas? I guess I should have asked the waiter exactly what was in the dish but yes it was rather underwhelming. My husband had the mac and cheese which had a nice crumb top on it, our other sides of sweet potatoe and triple cooked chips were nice. We had 2 desserts and 3 espresso martinis to end. We’d had a bottle of red wine during the main course. It ended up being £240 per couple. It was a special occasion so we knew it was going to be expensive but the service was slow and meal wasn’t ‘wow’ so didn’t feel the high price was quite worth it I’m afraid. I appreciate we went at a busy time but they looked to have plenty of staff working but none focusing on our area.
Lovely anniversary dinner
4/5 by jenx
Had our anniversary dinner at air street and we had such a nice evening. From the helpful and friendly bar man whose name we didn’t catch but who was happy and willing to go over cocktail options with us to our lovely and friendly waitress ludi, who had the most positive energy of any waitress we’ve had! As recommended I had the crab on toast which was creamy and flavourful and my husband had the pork ribs which were melt in the mouth. We found the fillet to be the most tender cut of steak and the sides were so delicious we really needn’t have wasted an order on the chips which were fairly standard in comparison to the mash and macaroni cheese. Deserts were sticky toffee and frozen meringue and both were to die for. Had a lovely rose and for the amount we had found the bill very acceptable. Recommend!
2/5 by BenD
Waiter got our orders wrong. He forgot our desserts as well. Waited 30 minutes for dessert and they never came. Entree’s we’re ok but wouldn’t go back again. Don’t go here.
Best Rib eye we had in London PLUS yorkshire pudding
5/5 by kim r
It wasn't a Sunday but the wait person was nice enough to serve us our desired Yorkshire Pudding ! The rib eye was soft and cooked to perfect. They have lots of vegetarian options for those non meat eaters too. The sides were yummy too. And dessert ..... We sat upstairs at a lovely table. Great service.
Very slow service. Impossible to catch waiting staff’s attention. They just walk by without looking at customers to see if they need anything. How difficult can it be just to check each table you’re responsible for when walking past? The restaurant would make a lot more money if customers were actually able to order more items when they wanted to. As for the food - pretty average. Main problem is everything is over salted. Why does the restaurant add piles of salt to fries instead of letting the customer add their own? Cocktails were tiny and overpriced. Altogether a big let down.
This review is for the sticky toffee pudding.
1. I came here strictly for dessert and wow am I blown away. 2. I walked in after my dinner without a reservation and was told I may have to sit at the bar, which would've been perfect as a solo diner, but I was seated in the dining room, which was super nice and a cherry on top. The interior feels luxurious and I love the amount of green in the space. Also the staircase is beautiful.3. Ordered the sticky toffee pudding and had to order the homemade Rolos for takeaway.4. The sticky toffee pudding came out hot and steaming. The clotted cream looked so beautiful on top of the pudding. The perfect spoonful is pudding, cream, and lots and lots of toffee sauce. This dessert was so delicious, like you'll want to lick the plate. 5. One bite was all I needed to understand sticky toffee pudding. And I still dream about that toffee sauce!
Made a reservation for dinner about a week out.
We were a little early, so we started at the bar in front; Pop fly Mai Tai and Shaky Pete's ginger brew were both great. We then moved to the dining room and ordered:+ Bone marrow and onions+ Rib eye + Hawksmoor Caesar salad+ Triple cooked fries + Spinach, lemon and garlic + Sticky toffee pudding + Salted caramel rolosThe highlights were the bone marrow and desserts, but everything was really solid. Will be visiting the location in NYC for sure. 4.5 stars.
Opted for the Sunday roast -- this was my first time ever
Opted for the Sunday roast -- this was my first time ever trying one in the UK and I would say it did not disappoint. Service was great, waitress was super attentive and kind. The macaroni cheese didn't really taste like anything, though.
My first "proper" meal in London was the Sunday Roast at
4/5 by MC F.
My first "proper" meal in London was the Sunday Roast at Hawksmoor. The house was packed as it seemed every table was occupied. But the upbeat staff was a well-oiled machine, keeping things moving steadily while maintaining a professional and friendly atmosphere.Onto the meal... the flavor on the roast was delicious... nicely seasoned. I was looking forward to trying the gravy after reading so many over-the-top comments on it. It was savory and silky, though I found the flavor to be somewhat close to "beef bouillon," when I was expecting to be blown away. I do love that they have a half head of roasted garlic on the plate, which I actually enjoyed so much with the meat.I agree with another reviewer who stated that the Yorkshire pudding was on the dry side. Mind you, that was my first ever Yorkshire pudding, so maybe that's how they're supposed to be?Well I can tell you with great certainty that any hype you've read or heard about the Sticky Toffee Pudding is SPOT-ON. I had the version that was more traditional, and OMG. I told my server it was absolutely one of the best desserts I've had in my life. What a glorious combination of salty, buttery, sweetness in the toffee sauce. And that rich clotted cream pushed the decadence of the dish to another level.Glad I tried these British classics!
I love this place so much, definitely plan to come back
I love this place so much, definitely plan to come back whenever I'm in London. The hostess' were so welcoming and the servers were super attentive. Ambiance was perfect. Had a lovely SUNDAY ROAST and finished off with the STICKY TOFEE SUNDAE. ENJOY!
Rivals any Steak house in the USA
Located on the corner of Regent Street and Air St. The restaurant overlooks Regent Street. I am a USA resident and as much as I hate to say it, this rivals any steak you could get in Texas. This is a large restaurant with friendly staff. Ask to see the “book” ! It has pictures of every steak and all the cooking temperatures. I loved the vibe. Loud but you can still have a conversation.
5/5 by amh71
Lovely food and brilliant service , we went for our anniversary dinner and they waiter went out if his way for. Us , highly recommend
Visited here as a family of five. Dark when you first walk in and not really anyone to greet you. Shown to our table and had the menu explained to us which was good. Definitely try the ribs for starter, amazing! My fillet steak was cooked to perfection which was a plus. 'Beef dripping chips'... Just tasted like overpriced plain French fries to me. Mac and cheese was good. Overall a nice meal and flo our server was excellent. In my opinion however, it was very overpriced. Again there was five of us but a £55 service charge added on top of our bill was not great.
Good food-average experience
On arrival we were directed to go upstairs. At top of the stairs we entered a very busy bar area. There was no front of house staff to greet us. Unable to differentiate between customers and staff. My initial impression was that staff did not want to be there. I felt quite let down by the welcome. It was only when seated and our server flo arrived to our table that I felt a sense of relief that things were improving. She was professional, hardworking and friendly throughout. Steaks were very good. The triple cooked chips were delicious. I cannot fault the food itself. However for the price you would expect it to be this good. The presentation of food however was disappointing. Steak plonked on a plate with no garnish. The container of chips sliding around the plate when bought to the table. Requested condiments like mustard were bought quite a while after the steak itself had been bought to the table. My glass of wine was not served with my meal and I had to ask for it. It came halfway through my steak. My daughter & her partner were also not able to enjoy their bottle of wine until halfway through their meal either. The tomato salad I ordered was not bought until the end of the meal. (This was removed from the bill, when I mentioned that it had been forgotten ) It was delicious, however I was disappointed that It had been forgotten and again not what you'd expect from a high end restaurant. Our bill came to hundreds of pounds and a hefty service charge was also charged to the bill. I would have expected a much better experience for the top end prices charged.
We came here for the "express" menu before a show at the Criterion Theatre. Between 2 of us we had the potted beef, tomato salad, 2x rump, sticky toffee sundae and strawberry cheesecake. Drinks were pineapple soda and French house fizz. All food absolutely delicious - no complaints at all. It was really tasty. Service was great; all the staff were SO friendly. Only minimal thing taking it from 5* to 4* is the price; I know it's London but still. The pineapple soda (which was lovely) was £5 and mainly filled with ice. The cocktail was £12 and was the same. Do recommend this place though.
I went for a business lunch on Thursday 21.07.22. The welcome was professional and speedy. The bar was empty upon arrival. The restaurant was just under half full when I arrived at 12:30. Service was good, my starter (langoustine scampi) was excellent. My colleague and I both had medium rib eye steaks that were lovely, well cooked and very tasty. Sides were nice but a little pricey (beef dripping chips, sweet jacket potato, and two different salads) I had a glass of house wine and my colleague a lager. Both were adequate. All in a good lunch, the restaurant did look slightly dated, the tables needed a bit of a refresh as does the floor. Staff were good and I would recommend to steak lovers if you are in central London.
Amazing steaks and wine
I took two friends of mine to enjoy some good steaks and wine and we weren't disappointed. The waiter was so friendly and knowledgable. The whole experience was superb and those fat cut chips OMG!!!! you must try them! the sticky toffee pudding was one of the best I've ever had.
Classy location and interior but overall it was pretty average. The meals were fine but be prepared to pay. Steaks come on their own so you will need to order sides. The pepper sauce was just creamy and lacking any pepper flavour or punch. Ordered Entree Cesar salad and ended up with main size. These come as a full lettuce leaves which was odd but we guessed this was their take on it. Ordered a side salad which never came so we flagged it as to avoid being charged and going through all that commotion. The waiters should at least all have the same attire given the restaurant status.
I would rate this 5/5 and the waiter accidentally smashed my glass of wine whilst clearing the table..! The steak was SO good- I try and limit myself to one a year, and I wanted to make it worth it- this so was. Yes it is pricey, (especially the sides!) but in my opinion it is worth it. The decor is absolutely lovely, and the service was very good. Aside from the glass smashing incident, which was just an accident, and for which they made up by serving all of us another large glass of a VERY nice wine (probably much fancier than the original!). Would 100% recommend
Return to this fantastic restaurant after far too long way the service was absolutely brilliant. The fillet steak and stilton sauce to die for. Accompanied by a lovely strong white wine, relaxed atmosphere and hope to be back before too long
Easily a five star for me!Hawksmoor had been talked up from
Easily a five star for me!Hawksmoor had been talked up from a relative, so they made sure we visited during a trip to London. While some steak houses do a good job, others just stand above others and Hawksmoor is clearly in the latter category. Reservations are key here as it is always packed, so we mad reso's at least two weeks out and got lucky with a late-night dinner.Upon arrival you check in, drop off your coats with the front desk and make you way upstairs. Staff is great, not overly pushy, but very attentive. Menu is pretty straight forward for a steak house, but the staff will assist if need be. Make sure to not skip their in depth wine list, with a ton of phenomenal wines on the list. We opted for some straight forward menu items, ribeye, tbone, salads, chips, and cocktails. Steaks were absolutely cooked to perfection, so three cheers to them while all other items were tasty as well, so no complaints there. Price point is something to consider as it is a steak and seafood house, which if you have eaten at other high class steak houses, you can expect the same pricing here. Still well worth the splurge though as it has a great vibe with wonderful food!
Yup, this place makes the list for a five star experience.
5/5 by B M.
You pay for what you get, and it is certainly top of the line here. Caesar with anchovy filets, terrific sourdough, amazing steaks, and a cocktail list you will want to work your way through (we have it the ole school boy try for sure) Great place, pleasant atmosphere, upscale but not pretentious, friendly and helpful waitstaff. Really could not have been happier.
We were given a Hawksmoor voucher for Christmas and this was our first visit to a Hawksmoor restaurant. We were given a great table and we loved the layout of the restaurant. Our waitress was attentive and helpful, giving great advice on dishes. The scallops were amazing, ribeye steak perfectly cooked and tender and sticky toffee pudding was delicious .
First visit and very impressed. Had the Sunday roast and it was very good. Good sized portion and very tasty and hot. Service was good and even though they were very busy the wait times were good. Will definitely go again.
It’s been far too long! So brilliant to be back in our favourite restaurant.
What can I say ……superb cocktails, starters were super fresh and full of flavour, steaks were perfect and the rhubarb dessert sublime.
Fabulous atmosphere and attentive (but not overbearing), friendly staff.
Can’t wait to return!
Looking forward to my next visit
Visited air street many years ago and again yesterday. The food was just as amazing this time round. Superb quality, everything cooked perfectly. Attentive staff, good atmosphere.
We’ve missed Hawksmoor so much, it was our first visit since covid and reminded us what a great steak you get here. If I was being over critical I could say that the steaks were slightly over seasoned but only just. One other issue that I’m not allowing to affect my score is the tardiness of the server bringing our wine - it came when we were halfway through our meals, exactly the same happened last time we visited. I should’ve remembered, I made the same mistake of ordering vodkas and then asking for the wine (delicious Hartenberg) to be delivered with our mains.
We only ate from the speedy menu as we’d had a decent lunch before our theatre matinee but looking forward to returning in a group of friends and smashing a prime rib..