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Jacuzzi London Reviews from The Last Year
Better management is necessary better attitude can help as well I don’t want free food I want a nice experience.
Late. Nonchalant and sadly careless Food is ok but the bar and servers are a bit spaced out. . Would not visit this restaurants again.
Disappointed and embarrassed.
Had a nice meal, nothing special but still enjoyable, nice environment. However when we requested the bill with the 13.5% service charge removed we received the cold shoulder from our servicer and where asked why… While waiting for the bill we began to put our coats on ready to leave and could see the server and the hostess talking about us (I’m assuming because they thought we were going to make a runner being two young girls). 10 minutes later having still not received the bill we requested again and were once again asked why at which i replied 13% was too much, considering the service was standard and we’d had one main and a drink each, our visit was no more than an hour. We offered a cash tip but were told they don’t accept cash. When the card machine was finally brought over the balance presented still included the service fee!! 3 failed attempts to get us to pay the service charge!! This ruined the whole experience and is not in line with the suggestion of being discretionary!!!!
Style over substance
Looks cool but food is poor. Ordered saltimbocca - served stone cold! Sent it back only for the second effort to be cold as well. They clearly prioritise style over substance. Don’t waste your money. There are plenty of alternatives in the area.
Not great.
Haven’t been so disappointed by a meal in my life. Ordered the buratta and it didn’t come with bread, was just very badly made. Our dinners came and for the price I expected a fair amount of more food. Very bad cocktails too. Avoid.
Jacuzzi – A Tacky Attempt at Edginess
Jacuzzi, set in the bustling heart of London, attempts to meld chic sophistication with an edgy twist, but ends up delivering a confusingly tacky experience. The interior, adorned with mismatched neon signs, might have been conceived to suggest a trendy, avant-garde vibe, but it leans more towards a visual warning of the culinary disappointment to follow. Starting with the pizza and pasta—both dishes that one might hope could save an evening—the results were unimpressive. The pizza was mediocre, something you’d expect from a far less ambitious venue, and the pasta, while slightly better, was served in portions so small they bordered on stingy. The salad was visually appealing, yet it did little to impress in terms of flavor. The main course of T-bone steak was further let down by its accompaniment of burnt potatoes, an oversight that seemed to underscore the kitchen’s lack of attention to detail. The service matched the overall theme of the night: disinterested and slow, contributing to an atmosphere that felt underwhelming rather than upscale. With prices far exceeding the quality of food and service offered, Jacuzzi stands as a stark example of a restaurant that prioritizes a flashy facade over genuine quality and service. The attempt at an edgy, designer look might draw the curious eye, but the overall experience leaves much to be desired.
Not recommended
Definitely style over substance. If you want an insta pic maybe ok although I am sure the influencers amongst you may know better places!! However the food is a big disappointment and far too expensive for what it delivers which is not a lot. Poorly put together in terms of flavours, variety and quality of cooking. Very lacking on the food front. Service equally lacking, leaving dirty plates piled up for so long and not even removing them when you put the next course down, come on it’s the basics of service!! If you like good quality, well cooked and presented food that is a delight to enjoy with attentive and professional service this is not the place for you.
Embarrassingly Underwhelming!
My boyfriend surprised me with a trip here for my 30th birthday yesterday (09.04.24), after I've been sharing my interest to go since you opened your doors over a year ago. To my dismay, after seeing all the highlights and reels on Instagram about this venue, the poor service and quality of food really let the night down, to the point where ive carried my disappointment and I'm having to write a review a day later, because I just think it's unacceptable given the prices you charge and level of expertise you are reaching for. Now the decor I cannot fault because its beautiful. However, if your planning a trip to this place because you want to feel special, you are much better off at your unique, stand-alone, authentic local Italian. They don't recognise special occasions even if you write it on your reservation notes. Most importantly, you will be slapped at the end of your disappointing meal with a disgracelful ADMIN FEE to pay your bill via QR code, because apparently that is the only way to pay- no paper bills allowed! Which is disgusting as it's ownership of the venue to cover the costs of admin fees if your going down the modern age route of being paperless. FYI the likes of Nandos or BILLS do not charge this, so maybe take a leaf out of their book. I will be following up with a complaint email. Miss Waldron
Lovely food, service is a let down
Visited on a Wednesday evening, and it appeared to be busy promising of a good start however our drinks order took 15 minutes with numerous waitresses walking past us and attending other tables with desserts menu straight away after main plates was taken. Surely now half way through their meal the priority is to take a quick drinks order from a table of 2 people. After we finally got served we ordered food at the same time and as drinks and asked for our olives to be brought out before our mains, which is normal standard practice when you order olives it comes before any food as a pre appetit, our waitress repeated our order back to us for olives to come out before and they didn’t they came with the main meals.. Our mains came and no condiments or even Parmesan in an Italian restaurant were offered when the last plate was put down we had to ask. No pizza cutter was provided with the pizza we attempted to cut with a knife however this obviously wasn’t going to work, prior to this we had seen our waitress cutting the pizza in the waitress station before putting the food on a table so we had to ask for this too. Additionally there was no check back on our food to ask if it was all okay - which in fact it was the food was lovely cannot fault it! After being utterly stuffed we decided to pay for the bill, a discretionary service charge was added to the bill of 13.5%, I am all for tipping the waitress when she has provided a service however we had to ask for the things which are standard to be done but she didn’t so we asked for it to be removed to another waitress, this resulted in our waitress coming over and challenging us and saying that they don’t offer Parmesan or a pizza cutter you have to ask which is so strange when we witnessed it to over tables and let’s not forget it’s an Italian restaurant. And don’t forget it’s discretionary we are not obliged to pay if we feel the service was bad we are not paying for service which was below par and when challenged in a tone which is rude and condescending is more a reason to take it off. No member of staff should be rude to a customer. The manager was also very helpful and sorted out bill for us. When we finished paying I visited the toilets where on the stairs our waitress proceeded to barge past me. Not the etiquette you expect from a waitress. Overall, 10/10 food but service was incredibly poor when compared to over Italian restaurants me and my partner have visited.
Treat with love
My Daughter treat me at Jacuzzi restaurant for dinner, that’s one! But having Ketjana helped us choose the best is more! Thank you. Food were excellent!
Amazing
Food amazing, beef carpaccio delicious all the experience is fantastic specially for a couple. Gaetano’s service was excellent🙏
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Great Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Worked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Got into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Very easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Fabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Great reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Incredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Best platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Worked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
Success on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Love this app!
So glad I came across this app :)
Quick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Prime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Got impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Worked perfectly to get into Carbone. So delighted
perfect
Worked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
It works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Money transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Love this app
Got to go to places otherwise unreachable
Easy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Whose name will my reservation be under when I arrive at the venue?
It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!
Appointment
I was waiting on the transfer for name but it hasn’t happened yet and my reservation is tonight , will it be an issue that is hasn’t changed into my name yet
Buyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Working on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted.
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Jacuzzi London User Reviews & Question Forums
Jacuzzi London Reviews |
Authentic Reviews from AppointmentTrader Users
By 👻 @DebonairSneeze25 (01/18/2024 9:59 am)
AppointmentTrader Platform Reviews |
Reviews from real people using AT!
By 💣 @CourageousStep69 (11/23/2023 2:48 am)
Restaurant Transfers FAQ |
Questions around how AppointmentTrader works for Restaurant Reservations
By 👻 @FlatteredPlant33 (09/13/2023 4:59 am)
AppointmentTrader FAQ |
Questions and Answers around the platform.
By 🍑 @BraveCloth47 (02/06/2024 2:52 pm)