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Louie London - Buy Reservations

Location Address Icon 13-15 West St, London WC2H 9NE, UK
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Popularity Score ™ Tier of Louie London
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Louie London Reviews from The Last Year

Tripadvisor: 😒 (20)
🤮

A restaurant I m never ever going back!

1/5 by 👻 @Ino P on 03/17/2023

Louie used to be one of my favourite restaurants in London. When it first opened everything was great! Unfortunately it’s been over 3 months now that every time I go there is always something wrong. The last time I went though everything was terrible! The service was extremely bad! We had the rigatoni with truffle and they never came to serve us the truffle. They also kept bringing wrong dishes. The overall ambience was sad as everyone was complaining and the staff seemed like they didn’t know how to do their job! We spent £120 each for the worst experience ever!!!

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😍

Everything so nice!

5/5 by 👻 @gaia dp on 03/11/2023

Very good place and very nice evening! Everything was fine and we were very satisfied and happy with the service thanks to Stefano!

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😍

Amazing food, music & staff!

5/5 by 👻 @Anna B on 03/01/2023

Delicious food, all the staff are so friendly & lovely and the live music upstairs is always so much fun! Such talented musicians play there. Louie is my favourite place in London for a night out by far! X

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😍

Dinner

5/5 by 👻 @Simla B on 02/25/2023

We had a great dinner. The food was amazing and the server,Fabrice, made it better with his smiley face and excellent attitude.

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🤮

AVOID - WORST RESTAURANT I HAVE EVER BEEN TO

1/5 by 👻 @lisa s on 02/18/2023

Avoid at all costs, the worst restaurant I have ever ever been to in my whole entire life. Unless you’re looking for food poisoning which 4 of our guests currently have this morning after eating Oysters and their worst described dish, “BBQ LOBSTER (1KG) £98 CREOLE SPICED BUTTER SAUCE” it should have read “5 small bite size pieces of lobster on a wet slice of toast drowned in Vinegar and gravy mixed sauce. One of our party ordered the steak which came drowned In a sauce, not on the side, all.over.the.top. Risotto was absolutely vile, it was watery and tasted like “mint” again no mention of mint on the description. Drinks were shocking, our waiter kept forgetting about us. No top ups or new drinks unless we asked, and also couldn’t understand us. Very frustrating. Now for the absolute worst part, THE MANAGER. I have never in all my life been to a restaurant and been made to feel the way he made us feel. He stunk of cigarette smoke. He was rude, arrogant, condescending and In my opinion in the complete wrong profession. An absolute shambles from start to finish, I will never ever be returning or recommending.

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No fur coat let alone knickers

1/5 by 👻 @onlyahill on 02/18/2023

A thoroughly deserved 1 star goes to Louie! We visited on Saturday night. Food was ok, but lacking in flavour apart from salt. The turbot was overcooked. Our server was fine if slightly overfamiliar. The service, however, continued downhill and ended up somewhere below gutter. At 21.45 we were brought dessert menus. At 21.50 Assistant Manager sidled over to tell us they need our table back. He did not address the dessert faux pas, but whatever, fair enough. He suggested we can move to the downstairs bar and escorted us there, promising our remaining wine would follow. He mumbled ‘this is on me’ (what it was, we never found out) and disappeared, dumping the four of us standing in the middle of a busy bar, holding our coats and bags! We attempted to sit down at a table but were ordered off it by another staff, because it was reserved (she also disappeared after this valuable contribution). We stood around for a while and had time to observe just how chaotic the place and staff were. I finally asked the bar staff to call FOH. A chap appeared (Louie’s Director of Operations) and instead of resolving anything, proceeded to quiz me and my friend about our accents! He persisted even after being told, twice, that we are locals. Totally intrusive and irrelevant. It may come as a revelation that non-English people do indeed live in London. After this bizarre exchange, he concluded “well, we are very busy tonight”. Call me naive, operating a busy restaurant is precisely what I’d expect its director to do on Saturday evening, but there you go. He then disappeared, which was a bit of a theme. After some more chaos and confusion, the original Assistant Manager chap reappeared. As a side note, our remaining wine bottle had finally been located by the staff, who then poured its contents into one glass almost to the brim! Anyway, Assistant Manager was unhappy to hear that we were unhappy. He told me “you are rude, I’m not speaking to you”. A genius move when dealing with dissatisfied clients, it has to be said! He was generous enough to speak to my partner, who was also completely fed up. While not being spoken to, to my absolute shock I became aware of a hefty bouncer who they’d brought in to help intimidate us, four middle-aged professionals not happy with the shambolic service! At that point it had started resembling a seedy provincial club, which judging by the obnoxious behaviour of its management sounds about right. The evening had been completely ruined and we couldn’t get out of that awful place fast enough. We paid our bill, ensuring the service charge was removed from it. Funny, they were quite efficient taking our money! I am further shocked to learn Louie is owned by Paris Society group, in whose other restaurants (CoCo Paris for example) we’ve had wonderful time! They should be interested to know how their brand is being contaminated in London by these people. In hindsight, staff rudeness and bad service is a common theme in other reviews for Louie on Google and Tripadvisor. In conclusion, if you are a foodie with high standards and expectations, give it a wide berth. We are lucky enough to live in one of the world’s greatest cities awash with marvellous restaurants at every price point. Leave this one to impressionable ‘influencers’ keen to be ‘seen in places’ who don’t know any better. P.S. For excellent Creole food and proper southern welcome I recommend the Plaquemine Lock and for lovely French experience, The 10 Cases, both highly rated by Jay Rayner, not by an instagrammer.

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😒

Overpriced, underdelivered

3/5 by 👻 @Cecily D on 02/12/2023

The expectation for atmosphere here is quite high as it relates to Chiltern. While Louie doesn't struggle with Identity - it does with both service and food. We started with a cocktail on the rooftop which was lovely - Other than that, the overall experience was poor, especially for the price. Food and service were both sub-par for Michelin star price points. Will not be returning for food - great space for a cocktail in the city before a dinner elsewhere.

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🤢

nice evening ruined by a very rude manager

2/5 by 👻 @Mike T on 01/15/2023

food and service was good; although one or 2 items were missing from the menu. that did not matter as there was a wide choice on the menu. At the end we were told that we could go to the upstairs bar and so we left the table quickly in anticipation that we would be allowed upstairs. We could not access the internal left so were asked to go outside to wait and were then told that the bar was full. We were left standing on a freezing cold night and after 20 minutes went home. Manager was so rude to us when we complained. Complete tw**.

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😒

Meh...and expensive!

3/5 by 👻 @Lisa E on 01/13/2023

We visited Louie for a cocktail on December 28, and we expected live music and a lively atmosphere. However, the place was deadly quiet - I understand that between Christmas and New Year there is a 'down time' - but it was rather disappointing. The cocktails (London prices, obviously) were only ok. The decor is quite cool, but we were anticipating more of a 'speakeasy' vibe.

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🤮

No contact

1/5 by 👻 @Nicholas P on 01/10/2023

I tried calling this restaurant three times.. It goes straight to voicemail with no sound. Is it not possible to speak to anyone on the number provided on their website?

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😍

Fabulous place!! ⭐️

5/5 by 👻 @elena112018 on 08/06/2022

A real gem in the heart of the city! Ambiance, service, cocktails, food and music all get five stars! Live jazz ensemble at the bar on the second floor hard to beat! A night to remember…

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🤮

Empty flop pretentious restaurant

1/5 by 👻 @Anonymous on 07/31/2022

I live in central london and ventured to the Covent Garden to dine here. Even though it was an empty restaurant in a tourist area, the stuck up attitude from staff was immense. From looking me up and down - which I let slide as I assumed the waitress was a fan of my Sophia Webster heels; to seating us down in a basement diner area when the main restaurant ( with its beautiful decor, candles etc) was empty: as in not one guest. I was furious. I demanded to see the manager, who is even more ruder than the staff and told him to cancel the dinner order ( he backtracked and said he can sit in the main restaurant) unfazed, I paid for cocktails and left. They are next door to the Ivy. I have dined at the worlds most exclusive Michelin rated restaurant. I don’t need to take crap from a rookie restaurant in a tourist district.

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🤮

Rude, Unfriendly and Hostile Environment

1/5 by 👻 @Pawitra T on 07/24/2022

Overpriced food and even though we spent almost £1000 at the restaurant on a friend’s birthday, the bar manager was using the words such as “I need to have a word with you”, “place like this…” when we took some photos at the rooftop bar. We were not informed on any particular rules at the bar, in fact, we were offered to get photos taken by a waitress to start off it. Then all of the sudden, the bar manager started having a go at us and pressured us to leave saying how busy the bar would be when there were only 2 tables at time. I made a compliant and got pressured to go inside the lift while the bar manager continued to argue. There was no such thing as “putting clients first” at this place. Instead, “clients are wrong” at this place. We did not feel welcoming and there wasn’t any reason the restaurant/bar could explain how we were treated differently except that we took photos on the special occasion. Please avoid this place.

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😍

Amazing food and service

5/5 by 👻 @rebeccag0dden on 07/15/2022

Beautiful food, beautiful service - especially by Mo. Attentive and friendly. 10/10 would recommend Louie in Covent Garden.

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😍

Great Meal and Service

5/5 by 👻 @maweb31 on 06/17/2022

Went there for a pre-theatre dinner, the food was delicious and the service was really good. All the staff were professional and friendly merci Fabrice as well as Mr. Roma the italian expert !! We had a great time and will be coming back.

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🤮

The most overpriced and underwhelming meal I’ve ever had

1/5 by 👻 @Annabella R on 06/12/2022

My partner booked for my birthday as a “special dinner” however we were both left underwhelmed- and him massively out of pocket.

The host was lovely, but immediately we where made to feel bad for running 10 minutes late by our server who pointed out immediately that we only had one hour at the table. Not the kind of service you expect from a high end restaurant with a 15 minute grace period! To add insult to injury, the restaurant had plenty of empty tables when he said this.

He then rushed us for a food order, and was pretty cold in serving drinks- despite and expensive wine being purchased.

The food was okay, starters and mains nothing spectacular tasting but desert was delicious!

Overall the bill was £250 and we where whisked in and out within 1.15hr with poor service and average food.

I really felt for my partner who had tried to create a special evening- we would NEVER return here. It’s simply not the experience for the price tag.

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😍

Superb!!!

5/5 by 👻 @Will R on 06/11/2022

The atmosphere was like no-other. Food was perfect and the waiter gave us excellent recommendations! We were there for a special birthday and they hosted so well.
Will be going again very soon.

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😍

Delicious, creative & Lively atmosphere!

5/5 by 👻 @Chrystele L on 06/06/2022

Delicious diner, creative starters, flavoursome meat, flavourful Turbot and we tried and loved the deserts !
Congrats for the visual graphic of the menu as the very lively Louisiana / NYC & French atmosphere!
Great attendance for the choice of the champagne, wine & allergies
Can’t wait to come back !
Chrystele and Lili

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😍

Amazing food

5/5 by 👻 @Valentine L on 06/05/2022

Great and original food, very professional service, and a beautiful setting in the heart of London!!

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🙂

Good Food but Expensive

4/5 by 👻 @Mrs B on 06/04/2022

Staff were friendly and attentive, to the point of feeling a little rushed. Cocktails were nice. Food was good, although not traditional French. Expensive. Average price for dessert was £15.

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Great Service - amazing dinner!!
😍 5/5 Review by 👻 @DevoutFloor19 (04/21/2023 10:58 am)

Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!

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Worked perfectly!
😍 5/5 Review by 👻 @AcceptingVessel63 (03/09/2023 9:29 pm)

Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.

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Got into Nobu Malibu
😍 5/5 Review by 👻 @EnamoredList61 (03/03/2023 11:41 am)

Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!

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Very easy
😍 5/5 Review by 👻 @EnchantingMass27 (02/13/2023 9:57 am)

Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future

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Fabulous Lunch
😍 5/5 Review by 👻 @FascinatedSnake33 (02/05/2023 6:09 pm)

I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!

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Great reviewer team
😍 5/5 Review by 👻 @ActualBoot15 (02/04/2023 2:03 am)

Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!

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Incredible
😍 5/5 Review by 👻 @ImmortalApple60 (02/02/2023 8:20 pm)

I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.

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Best platform out there!
😍 5/5 Review by 🐧 @AwakeDecision53 (02/02/2023 3:23 pm)

Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!

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This app is life changing
😍 5/5 Review by 🗽 @AcclaimedWine28 (01/26/2023 10:45 pm)

This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!

Answer IconLast Reply by 🍀 @EarlyAnswer20 (04/27/2023 5:41 pm)
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Comment Icon1 Reply, 0 comments
Worked perfectly
😍 5/5 Review by 👻 @ExhaustiveDiscovery71 (01/05/2023 3:53 am)

Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.

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NOBU Atlanta
😍 5/5 Review by 👻 @CorrespondingJewel46 (12/30/2022 11:23 pm)

Amazing and easy process

Success on Short Notice
😍 5/5 Review by 👻 @EnforceableUmbrella69 (12/22/2022 2:59 pm)

Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.

Worked perfectly, thank you!
😍 5/5 Review by 👻 @FabledChange61 (12/15/2022 10:24 pm)

This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!

Worked flawlessly!
😍 5/5 Review by 👻 @ArtfulChange26 (12/05/2022 9:25 am)

Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.

Answer IconLast Reply by 👻 @CelebratedStreet63 (03/15/2023 7:29 pm)
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Comment Icon5 Replys, 2 comments
Love this app!
😍 5/5 Review by 🤠 @DeliberateScale19 (11/30/2022 2:45 pm)

So glad I came across this app :)

Answer IconLast Reply by 🥩 @DecadentRoof69 (01/30/2023 5:54 pm)
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Quick table in Miami
😍 5/5 Review by 👻 @AppealingOpinion58 (11/29/2022 5:21 am)

I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here

Answer IconLast Reply by 🥩 @DecadentRoof69 (01/30/2023 5:54 pm)
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Prime time, great meal
😍 5/5 Review by 👻 @AvidUmbrella31 (11/25/2022 11:07 am)

So easy and had a prime time which I can never seem to get on normal res apps. So worth it

Answer IconLast Reply by 🤠 @DeliberateScale19 (02/01/2023 9:42 pm)
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Comment Icon1 Reply, 0 comments
Got impossible NYC res
😍 5/5 Review by 👻 @DapperBasket31 (11/16/2022 2:13 pm)

instead of waiting weeks I got my 4 charles reservation instantly

Answer IconLast Reply by 🥩 @FamousStation67 (01/10/2023 10:55 pm)
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Comment Icon1 Reply, 0 comments
Worked perfectly to get into Carbone. So delighted
😍 5/5 Review by 👻 @ForeseeableInsect17 (11/13/2022 9:56 am)

perfect

Answer IconLast Reply by 😎 @MaternalRecord73 (01/22/2023 6:32 pm)
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Worked well, got me into a restaurant with no availability
😍 5/5 Review by 👻 @ExpressionisticSuggestion35 (10/29/2022 11:09 pm)

I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.

Answer IconLast Reply by 👻 @AuthoritativeUmbrella71 (12/01/2022 12:40 pm)
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Comment Icon3 Replys, 1 comment
Last minute reservation for Delilah Las Vegas
😍 5/5 Review by 👻 @InformedStretch72 (09/29/2022 4:00 pm)

Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍

Answer IconLast Reply by 👻 @AuthoritativeUmbrella71 (12/01/2022 12:41 pm)
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Comment Icon3 Replys, 2 comments
It works!
🙂 4/5 Review by 🥸 @ChattyPeace47 (09/04/2022 5:30 pm)

Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!

Answer IconLast Reply by 👻 @ZestfulSeed54 (11/29/2022 12:45 pm)
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Comment Icon2 Replys, 0 comments
Money transfer
🙂 4/5 Review by 👻 @GutsySalt20 (09/02/2022 2:13 pm)

As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.

Answer IconLast Reply by 💯 @BraveHand53 (11/28/2022 7:49 am)
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Comment Icon1 Reply, 0 comments
Love this app
😍 5/5 Review by 👻 @ImpassionedOffice37 (08/02/2022 8:38 pm)

Got to go to places otherwise unreachable

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Easy Access
😍 5/5 Review by 👻 @EthicalLetter14 (08/22/2022 12:10 am)

Very easy to get into one of the hardest restaurants to reserve in New York.

Answer IconLast Reply by 👻 @EnjoyableJelly34 (11/14/2022 12:34 pm)
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Comment Icon2 Replys, 0 comments
Whose name will my reservation be under when I arrive at the venue?
Question by 🦩 @FluffyStar64 (07/09/2021 8:10 pm)

Best AnswerIt can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!

Answer IconBest answer by 🥷🏻 @ColorfulRod45 (07/09/2021 8:17 pm)
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Comment Icon1 Answer, 0 comments
Need to cancel a bid, not getting a response… how do I do it?
Question by 👻 @ConservativeEnd71 (01/26/2022 4:57 pm)

Best AnswerClick on "Take off the Market Option" in your portfolio

Answer IconBest answer by 👻 @HandsomeCollar14 (06/29/2022 11:31 am)
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Comment Icon6 Answers, 3 comments
Working on your bid?
Question by 👻 @DemurePain59 (10/01/2021 4:24 pm)

Best AnswerYour bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.

Answer IconBest answer by 👻 @EvocativeFold67 (10/02/2021 7:37 pm)
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Comment Icon12 Answers, 1 comment
Process after bid is accepted.
Question by 👻 @EvocativeFold67 (09/17/2021 11:11 pm)

Best AnswerHey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.

Answer IconBest answer by 🥷🏻 @ColorfulRod45 (09/18/2021 1:07 am)
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Comment Icon1 Answer, 2 comments
Where do the Reservations on AppointmentTrader come from?
Question by 🥷🏻 @ColorfulRod45 (07/13/2021 6:55 pm)

Best AnswerMostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.

Answer IconBest answer by 🦩 @FluffyStar64 (07/13/2021 9:05 pm)
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What happens if my bid expires unanswered?
Question by 🦩 @FluffyStar64 (07/08/2021 8:55 pm)

Best AnswerHey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.

Answer IconBest answer by 🥷🏻 @ColorfulRod45 (07/08/2021 9:28 pm)
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Comment Icon4 Answers, 3 comments
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Last review : Great local restaurant bar with tasty cocktails and
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Last question answer: RE: Is it possible if I am not a member to bid and go?
By 🥷🏻 @ColorfulRod45 (04/11/2023 9:18 am)
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Last question : Is it frowned upon to contact the seller?
By 😎 @ConfirmedKick22 (Today, 4:08 pm)
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Place a Bid to Get Someones Reservation
Bid $35 to Get Someone's Reservation 6 sellers watching
Get a Reservation at Louie London
⚡ See Immediately Available Reservations
Increase your Bid. This amount is below the trading average and will probably not be successful.
You are getting a great deal. There are no competing bids.
$100 is the next highest bid, you can narrow your search to get lower results.
See all bids for Any Table Size on 06/15/2021 10 AM - 11PM
$100 is the next heighest bid for Any Table Size on June 15th between 10 AM - 11PM.
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