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Swan Miami Reviews from The Last Year
fantastic place, highly recommended 💯
Superb quality of Service
Awesome atmosphere and decorum
I was blown away. From the moment I walked in, I was greeted with an awesome atmosphere and exquisite interiors that set the perfect tone for the evening. The attention to detail in the decor and ambiance was truly impressive.
all round bliss
The Restaurants' food, drinks, dinning layout and overall atmosphere was awesome.
So we had a reservation last night for 8pm.
We got there early. Probably around 730 and we asked to be seated outside. They told us we couldn't sit outside because they were expecting large parties. We said ok and looked around at the empty tables. We ate. The food was ok but the menu wasn't impressive. My drink was really good though I had the Saturday night fever minus the jalapeño. As we left we noticed that they seated all the black and brown people inside while all the white and white looking Spanish people were outside. It was crazy. I would expect better from a restaurant that's owned by a black man.
I never write reviews like ever but this experience was SO
I never write reviews like ever but this experience was SO BAD - after waiting 35 mins for our drinks to finally arrive the server at last took our order - I am vegan my friend is not, the waitress said all they had for vegans was lettuce, I paid $25 dollars for a plate of plain lettuce i kid you not. my friends food arrived cold. I would expect so much more form a high end restaurant than this terribly slow service, sloppy made drinks and a non inclusive limited menu. I mean a plate of plain lettuce ia your ONLY option for vegans...seriously...shame on you Swan...
I eat all over Miami, and at the best restaurants all over
I eat all over Miami, and at the best restaurants all over the world for that matter. To say my experience at Swan was a disappointment would be an understatement. I would never return to this restaurant and don't recommend anybody visit as there are so many other options in which to choose from.Last night was supposed to be one of those special occasion date nights at Swan. I had made the reservation for a table and we even arrived early to have a drink at the bar before we sat for dinner.We were immediately warned of a time limitation on our table for dinner as we sat down. I understand this, but there is a proper way in which to enforce this.This leads to the huge management issue, particularly led by Sergio, who did an extremely poor job in handling the situation last night. I had already heard that the service is subpar here and now I know why. As we worked our way through dinner, we ordered some of the most expensive dishes, with multiple appetizers and entrées, with an expectation of going into dessert and an additional bottle of wine. Therefore, we were spending more than most, I would say.Towards the end of our meal, Sergio approached the table with no salutation, but only a rude remark to say that we were not getting our second bottle of wine, and we needed to wrap up our dinner and release the table. As we looked around 75% of the restaurant was still empty. We questioned why we would need to leave when others had obviously had not arrived for a subsequent seating. We also got online and found that immediate reservations for tables were still readily available. Sergio simply responded that was the rules and delivered our check to be paid.As you can imagine, this ruined our special occasion. To have someone like Sergio in an important position and showing such poor leadership in how it was handled, would lead my recommendation that his employment be terminated or certainly these actions documented. This manager should be sent for better training of how to handle customers as we now all risk the extremely unpleasant experience Sergio may create for any of us.
BEWARE OF POOR MANAGEMENT WITH SERGIO!
Swan Review I eat all over Miami, and at the best restaurants all over the world for that matter. To say my experience at Swan was a disappointment would be an understatement. I would never return to this restaurant and don’t recommend anybody visit as there are so many other options in which to choose from. Last night was supposed to be one of those special occasion date nights at Swan. I had made the reservation for a table and we even arrived early to have a drink at the bar before we sat for dinner. We were immediately warned of a time limitation on our table for dinner as we sat down. I understand this, but there is a proper way in which to enforce this. This leads to the huge management issue, particularly led by Sergio, who did an extremely poor job in handling the situation last night. I had already heard that the service is subpar here and now I know why. As we worked our way through dinner, we ordered some of the most expensive dishes, with multiple appetizers and entrées, with an expectation of going into dessert and an additional bottle of wine. Therefore, we were spending more than most, I would say. Towards the end of our meal, Sergio approached the table with no salutation, but only a rude remark to say that we were not getting our second bottle of wine, and we needed to wrap up our dinner and release the table. As we looked around 75% of the restaurant was still empty. We questioned why we would need to leave when others had obviously not arrived for a subsequent seating. We also got online and found that immediate reservations for tables were still readily available. Sergio simply responded that was the rules and delivered our check to be paid. As you can imagine, this ruined our special occasion. To have someone like Sergio in an important position and showing such poor leadership in how it was handled, would lead my recommendation that his employment be terminated or certainly these actions documented. This manager should be sent for better training of how to handle customers as we now all risk the extremely unpleasant experience Sergio may create for any of us.
Cool club like vibe amongst the foliage.
For those seeking a great late night meal and can brave the long waits and slow service this place is worthwhile. The location is excellent and atmosphere is immaculate. There's also attention to detail in terms of the plating but be ready to wait and be patient even if you have a reservation. Drinks are slightly overpriced. Anna is a friendly hostess and provides good customer service.
We came early and sat outside at the bar. Our bartender was friendly and the cocktail menu offered many interesting choices. We chose the Swan cocktail and a glass of wine. It was a great spot for people-watching since it was located in the Miami Design District.
Swan is a vibe! We had an early dinner reservation outdoors
Swan is a vibe! We had an early dinner reservation outdoors at 6pm. The outdoor space makes you feel as if you're seating in a luxurious garden. As the night progressed, you can see how this turns into a party scene, with a DJ, bouncers at the front and everyone dressed over the top! The food was good, we ordered the followingCesar salad: 10/10Grilled Octopus: 10/10 (spicy) Snapper Ceviche with plantain chips: 10/10Prawns: 10/10Pasta: 9/10We had wine so I can't speak on the cocktails. If you're ever in the are stop by to enjoy what Swan has to offer
We made a reservation for my friends bday and mine at 10PM.
It was 12:05AM and they were just about to sit us. We waited more than 2 hours with a reservation to be seated. The food was not even that good and it was cold by the time it arrived. Not to mention we had to remind the server to bring the cocktails THREE times ... Do not waste your money at swan.
Waited an hour after making a reservation weeks in advance.
Hostesses are rude and condescending. We asked for updates on status 2 times and they refused to provide time frame. They kept telling us that they were waiting on tables to pay their checks... what's the purpose of a reservation? Poor service, wont return.
I stoped by to have a cocktail from their signature
I stoped by to have a cocktail from their signature cocktail menu and it was mediocre at best. The name of the cocktail is "NO LAUGHING MATTER". I do not recommend it. It was made with jaja reposado tequila, dos hombres mezcal, habanero, passion fruit, mango. Even with two liquors, it tasted like watered down mango juice. Someone in my party ordered a vodka tonic. Pretty easy, right? Somehow they managed to mess that up as well. If American Airlines can shake up a good vodka tonic, so should a bar charging $20 a cocktail. I can't blame the quality of our drinks on a busy bar. There were only five people including myself at the bar.... And it was a Monday night. I can't comment on the food because I didn't order any but if the cocktails were subpar, it doesn't give me any desire to order food from the menu. The restaurant is beautiful and is located in the gorgeous design district. I understand that they have an amazing after hours crowd. While I am tempted to go, I am not tempted to order any drinks from their menu. Unlike their cocktail inaptly named "NO LAUGHING MATTER", the bill for two flavorless cocktails was seriously nothing to laugh at. If you enjoy a good libation, this is not the place for good quality cocktails.
Perfect for Happy Hour
Food was on point and there is great music. We went on a Friday evening and it was a great crowd. Our waiter was excellent and made sure everything was perfect. Definitely make reservations. But definitely also try this place.
This is my favourite spot in the design district.
They have a delicious brunch with flavourful and refreshing drinks. Be sure to get the drink by Pharrell called Purple Reign. It was excellent ! I always get the Burrata and it never dissapoints. In the evening it's a good dinner spot and you can mosey on upstairs and enjoy the club and lounge. It's a fun vibe! Great date spot or to take visitors from out of town.
Yesterday around 11:30pm the bouncer at the club swan kidnapped the IDs fo the guests and charged $40 blackmail to return them
The ambiance is 10/10, very trendy and girly! The drinks
The ambiance is 10/10, very trendy and girly! The drinks are pretty and strong. The music they play is really good too!The food was mediocre at best. We also had some issues with service. I would recommend getting drinks here only.
Swan!! This place provides ambiance, great service, tasty
Swan!! This place provides ambiance, great service, tasty drinks and great food! We came here for a girls dinner on our last night in Miami and we were not disappointed! We ordered the Brussels sprouts for the table along with pizza and the lobster cavatelli. The lobster cavatelli was my least favorite but it was still tasty. Everything in this restaurant works so well together! I'd definitely recommend it for any occasion!
Leaving one star is alot for this place.
This is the first time im writing a review and having been to all of the hot spots in miami this by far is the worse. Its a shame for Pharell and Dave to own this place, the management on monday nights is the worst in the business. Waited for 1 hour and 15 minutes for a table and over an hour for drinks which never arrived. In addition, a group of 2 started complaining that their table wasnt ready an hour after their intiial reservation and were surrounded by security guards to be kicked out for being mad at the management. If you want to enjoy a good night, dont visit this place to ruin your evening.
Extremely loud and crowded.
Kitchen closes at 11:45. The food was good but the portions were very inconsistent. Also it's very pricey. I would suggest getting something you can't make due to the price.
Horrible Do Not Go Here!
Had a reservation and was never seated and zero communication from the 5 hostess. The manager was unapologetic and just said nothing. By far the worst experience I have had a restaurant. Do not waste your time and money! So many better options in Miami!!
KAYON DANIELLE you improperly charged for the new year's dinner. the dinner was duly canceled as evidenced by the email below. I ask that you take immediate action to return the amount. your non-response demonstrates how dishonest you are. I expect the amount to be refunded immediately! RZ
Videos & Internet Profiles of Swan Miami
Miami's Best Restaurants that are most frequently booked by customers of Swan MiamiOther Popularity Score ™
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
So glad I came across this app :)
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
instead of waiting weeks I got my 4 charles reservation instantly
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Got to go to places otherwise unreachable
Very easy to get into one of the hardest restaurants to reserve in New York.
It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!
I was waiting on the transfer for name but it hasn’t happened yet and my reservation is tonight , will it be an issue that is hasn’t changed into my name yet
Same goes for 4 Charles and I Sodi
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Thats unfortunate but you can always get your money back if they cancel the reservation.
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Click on "Take off the Market Option" in your portfolio
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Swan Miami User Reviews & Question Forums
Authentic Reviews from AppointmentTrader Users
By 👻 @ExpressionisticHarbor75 (10/28/2023 2:05 pm)
Latest Reviews On Yelp
By 👻 @Sabrina P. (03/25/2023 3:00 am)
Latest Reviews On Tripadvisor
By 👻 @Jeremy B (03/21/2023 3:00 am)
Reviews from real people using AT!
By 👻 @CleverCow75 (11/12/2023 7:48 am)
Questions around how AppointmentTrader works for Restaurant Reservations
By 👻 @FlatteredPlant33 (09/13/2023 4:59 am)
See all bids for Any Table Size on 06/15/2021 10 AM - 11PM
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