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Zuma London Reviews from The Last Year
This is a beautiful restaurant perfect for dinner, an
This is a beautiful restaurant perfect for dinner, an anniversary or birthday. We ordered the gyu no kushiyaki (beef skewers), piri kara hamachi (spicy yellowtail), piri kara maguro (spicy tuna) and california maki rolls. The rolls come with 6 pieces each and their presentation was fantastic. My favorite roll was the spicy tuna. The waiter was attentive and was always making sure we were taken care of. The crunchy hazelnut crunch bar and the chawan mushi desserts were delicious. I would definitely come here again.
Best restaurant!
All was excellent... we had all their signature dishes, and all were amazingly delicious, as expected from Zuma. The ambiance is great, the food excellent and the service unparalleled..
'Fun Evening'
Happening place, popular with Indians, nice for a light evening with drinks etc quite good food and then we hung around the bar after dinner worth a visit
Amazing
We went to celebrate our anniversary as a family and we were very happy with the food and service Food is delicious Service is always very nice
Starting to be a rip off joint
Great meal, lovely evening then you presented with the bill. High service charge which you expect. However waiter who we have had little interaction with demands a 20% tip on top of the service charge. That's another £100 on the bill. When you refuse it creates an atmosphere which takes the edge off the evening. No one wants that at the end of the evening it spoils your night out. There are plenty of other restaurants that dont ask for tips on top of service charge.
Waiters were very sad!
I was overall happy with our experience. There are many things that could be picked upon when you’re paying these kind of prices though. Starting with the waiters that even though very professional and attentive did not smile once in the two hours we were there. Even when they brought my son’s birthday cake out and sang for him they looked like they were at a funeral. The ladies at reception however were cheerful and enthusiastic. The food was good but not exceptional and the portions were tiny. When these types of restaurants charge extortionate amounts for little bits of food they inevitably raise the customer’s expectations which will bring judgement.
Nice food and service, but don't reserve the counter
The food was nice, cocktails were very good. I do not recommend reserving counter seats - the fire from the robata is burning your face and filling your hair with smoke.. Service was friendly and they did help us and moved us to the bar which we really appreciated.
Fancy Zuma Lunch
Walked in without a reservation after shopping @ Harrod’s. It was busy during lunch hour but managed to get seats at the chef’s table. The salmon sashimi and prawn & black cod Gyoza were delicious. I wanted to taste the sparkling sake but the waitress forgot to bring the drink unfortunately!
Amazing food, great environment and excellent service
Zuma was an excellent choice for an upscale lunch when I visited London on one of my trips. Amazing food and excellent service. I had not made a reservation but they fitted me anyway and gave me the best time. Their food is divine and I loved the dishes I ate. The cobe, the grilled or the sushi was an amazing choice. I am so grateful for the people at Zuma for fitting me in and letting me experience their menu. I’ll be back😊
Wonderful lunch with the family.
It was after several months that we went back to Zuma. The menu had slightly changed. We had most of the vegetarian foods, chickenand seafood. I thoroughly enjoyed it. The salad served on the side of the soft-shell crab, was my favourite. The baby chicken was well prepared. The sliced yellow tail and the chawan mushi were exceptional.
Good food, rushed service
ZUMA is a well known Knightsbridge Asian restaurant which everyone should visit at least once. That’s why it is always very crowded, you always have to book it in advance etc. My observations are that the food is definitely very good and creative take on Japanese cuisine, the restaurant is beautiful and the staff tries to be polite. However due to the fact that it is so crowded and so popular , it definitely lacks some personal service, everything is rushed , and you do not feel very special here. The prices are on a high side , as you can pay the same at the top hotel or Michelin restaurant and get totally different service . Basically this is the place to see and be seen, for more special feeling go elsewhere.
Cool place.
Wonderfull food and really cool urban atmosphere. Note it's pricey, mosty of the dishes are just small diches so one will not do it as a main course.
Thanks for the memory
Fantastic dining. Food, variety, wine and service were wonderful. Presentation of food was excellent. Zuma team really welcoming and helpful.
Admittedly “rich person problems,” but there shouldn’t be glitches
This is generally speaking a great place with great servers. Very few can afford a place like this and it’s a special treat to go unless you are unfathomably rich. I hate to be rude, when we had a great evening and we are blessed with having the funds to be able to dine here. As you can tell from some of the negative reviews, it can be very disappointing when high expectations for a very special evening aren’t met. The Robata items (especially simple ones like chicken wings) are wonderful and so is the tempura. All are delivered hot. We have gone regularly since Zuma opened over a decade ago and usually give five stars, but as others have noted, the kitchen (lately) can be a little self indulgent as in being ok with overcooked fish or being unwilling to replace cucumber with avacado for someone allergic who wanted a special anniversary evening for their husband. Sadly, as with that customer who’s review I just read, they can rush the dinner in order to turn the tables quickly and beat the schedule. Sent back overcooked cooked salmon with concurrence of server but it came back again from the robata only slightly less overcooked. Did not send back a second time. Didn’t eat. For almost £500 for three would expect they’d get it right in two tries. The bar substituted Cuervo (😱headache time) for Don Julio in a £13 where the bar called for the premium Don Julio. Would not remake per the written cocktail menu. Instead offered a £23 Don Julio margarita instead of making what the cocktail menu specificed. Even if most wouldn’t catch the trick, they shouldn’t sneak a few extra pence by switching to low grade tequilla . The bar managers may be pleased with thenselves when they look at their margins, but where else do they cut corners or misrepresent and what do they lose when the customer goes to Nobu next time? The vendor (spirit vendors like Don Julio’s distributor) pay bars like Zuma via discounts for cocktail menu mentions, so that’s also not right for a large franchise like Zuma to cheat a vendor.
London's Best Restaurants that are most frequently booked by customers of Zuma London
Great Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Worked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Got into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Very easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Fabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Great reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Incredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Best platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Worked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
Success on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Love this app!
So glad I came across this app :)
Quick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Prime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Got impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Worked perfectly to get into Carbone. So delighted
perfect
Worked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
It works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Money transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Love this app
Got to go to places otherwise unreachable
Easy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Whose name will my reservation be under when I arrive at the venue?
It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!
Payouts Blocked Because of Sell Through Rate
Does anyone know how AT plans to handle cases where a seller is quitting the platform but has a sell through rate <25%? The error message I got said to fill more bids or find other ways to increase the rate.
Is AT really going to block sellers from withdrawing their money? Especially revenue made before the sell through rate was introduced??
Tune into NBC News - Top Story Tonight 7:40p ET
Let’s go. Get more people placing bids!
I will give you 50% of ALL of my PROFITS if you teach me how to make profits?
LOL. Thank you The New Yorker.
Appointment
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Working on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted.
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Zuma London User Reviews & Question Forums
Zuma London Yelp Reviews |
Latest Reviews On Yelp
By 👻 @Zaynab H. (06/23/2024 2:00 am)
Zuma London Tripadvisor Reviews |
Latest Reviews On Tripadvisor
By 👻 @Shirine294005 (06/18/2024 2:00 am)
AppointmentTrader Platform Reviews |
Reviews from real people using AT!
By 👻 @ConfirmableFace16 (08/01/2024 8:48 pm)
Restaurant Transfers FAQ |
Questions around how AppointmentTrader works for Restaurant Reservations
By 🦚🇫🇷 @ChoiceBird42 (04/15/2024 10:46 am)
AppointmentTrader FAQ |
Questions and Answers around the platform.
By 👻 @AuthoritativeWay35 (08/01/2024 6:57 pm)