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Zuma New York Reviews from The Last Year
This is a very upscale restaurant.
The food is delicious and I would definitely come back.
The food was excellent and the ambiance was great but the
The food was excellent and the ambiance was great but the star of the show was actually the General Manager 7/13/2024. We had a slight mishaps for the first time in 8 years with our meal and he came over and accommodated us immediately. He was extremely attentive and cared about our experience. Five stars all around. Never a dull moment at this place.
Very disappointing
Well I didn’t expect this night & dinner at Zumba as disappointing as it turned out. We had to wait super long for our table - no drinks were offered in the meantime. Service was intense: for every question & order another waiter showed up. We ordered local wine which tasted absolutely horrible & the most expensive one was suggested instead. Food Quality was average: not as in London & Dubai … atmosphere loud & chaotic, prices completely over the top. My friend celebrated her bday & instead of sending something complimentary they added “Happt Birthday” & a candle on a Dessert we ordered & paid for! Not worth the money ….
Relaxing atmosphere
Zuma New York is an extraordinary dining destination that impresses from the moment you step inside. The restaurant has multiple beautifully decorated rooms, on first and second floor. The culinary offerings are outstanding, with fresh sushi and tender beef, just to mention two, that melt in your mouth. The dessert platter, featuring a mix of delectable treats, is the perfect finale to a memorable meal. A minor issue occurred during dinner: the staff forgot my water order, requiring me to repeat it. Even after the second request, the water arrived late. Besides this, Zuma New York offers a feast for the senses with its stunning decor and delicious food. Even the bathroom is a serene, zen-like retreat, enhancing the overall experience.
I visited Zuma with my best friend to celebrate her
I visited Zuma with my best friend to celebrate her birthday. The atmosphere was intimate, leaning more towards a corporate or business dinner setting. Unfortunately, the food did not meet our expectations, especially considering the high prices. The sushi ( not pictured) tasted off and upset my stomach, and the king crab leg was just a single, unimpressive piece of crab meat. Overall, I was disappointed with the food. On a positive note, the customer service was excellent, and the manager was very welcoming. 3/5- I won't be returning because there's so many better restaurants in the city!
classic zuma food as always, but hugely disappointing hostess experience coupled with a new horrible dress code fiasco!
fantastic food, great ambience, one of the iconic zuma spots unfortunately, they have some new staff especially at the hostess desk, who have very poor manners and some serious attitude problems, this might not entirely be their fault as they are just doing their jobs, and maybe perhaps are trained to act snooty which comes across rude, fake and desperate instead of hosptiable which is what hospitality is all about! This is further worsened by the fact that the venue seems to have created a fictional dress code, which is poor attempt to act fancier than they are and seems to do more damage than good, its Zuma! no one in their right mind is coming there in sweat pants and flip flops, but beyond that you cannot ENFORCE a dress code especially after not committing to one from day one, this is Zuma you have dim lights, loud house music, the entire vibe created by you is contrary to you now trying to enforce a formal suit/jacket dress code formal dining room/sit down table library like atmosphere, take a leaf out from TAO's playbook on this, NYC is one of the fashion capitals of the world, and being in this music, fashion, nightlife capitals of the world you have to embrace this, or you will struggle, you cant decide how short a woman's dress can be, you cant decide what a man chooses to wear either, expecting basic dressing decency, nothing vulgar and a smart dress sense irrespective of anyones fashion style choice is totally fair but anything beyond that is just absolutely silly, i.e you cannot say don't wear a hooded garment or don't wear open toe heels or silly stupid things like that, I think this situation is also further not helped with the constant and regular change of managers at such a prime Zuma spot, I have visited here multiple times and I will again but i hope not to find any of the nonsense I mentioned above to be a problem again.
I will NEVER go back unfortunately and I was super excited
I will NEVER go back unfortunately and I was super excited to go. They messed up my order, brought out our food and it was cold. Ambiance is gorgeous but the food was not what I thought.
Disappointing experience
I normally enjoy going here and have spent thousands of dollars whenever I bring a large group of my friends over the years. However today my experience was less than stellar. At the birthday lunch for my friend while waiting for our dessert I pulled out my MacBook to show my tech startup idea… only to be rudely interrupted by one of the staff members who told us no laptop is allowed. I’ve never ever encountered this in any restaurant let alone during lunchtime. I can understand if this was an intimate dinner setting at night. But I wasn’t aware of any policy against this. They just lost me as a customer.
Always a fun atmosphere with nice ambiance.
Food and service are always on point. Have enjoyed every visit.
Went here on a first date and the night turned out as
Went here on a first date and the night turned out as perfect as can be. We closed the place down and were the last ones out. Had the white miso soup and Shishito peppers to start which were incredible. Then some spicy yellowtail sushi with serrano pepper and wasabi mayo which again, was amazing. Finished it off with the King crab and the 24 oz ribeye with black truffle and truffle soy butter. Highly recommend that one. She had the spicy margaritas and me with the Jack and coke...of course, she was the most gorgeous one in there so couple that with the ambiance and the great tasting food and it made for the perfect date.
This was our 4th dinning experience at Zuma NYC.
Both the service and quality of food have gone down hill. It started with the receptionists were extremely, unfriendly, not welcoming at all. The food came overlapping each dish then became waiting for a while on the main courses. Most importantly the dress code stated on the website was not enforced. There were customers wearing sweat pants, sneakers, hoodies and etc. You would expect a restaurant like Zuma would enforce on dress code which we had witnessed customers being turned away due to not followed the dress code requirements. What happened to the management since our last visit? We missed the good old day. Please bring that friendly, welcoming environment, that 5 star quality of food back.
- minus one star for expensive ass dinks - $48.
99 for two drinks, without the tip - spcious - trendy - futuristic music - great steak - corn overdone - great watercress salad - great grilled meat - cool staff - cool for private events and functions - they need a serving spoon for the dessert tower - loved the green tea cake, rocket cake, and lava cake - fruit tastes really fresh - the teriyaki salmon is boomin - tasty fried calamari - salmon sushi is alright - did not like the cucumber sushi - rice is alright - being there, u feel like the bad guy in the matrix movie
Good food and vibes
The setting in this restaurant is gorgeous, there’s plenty of food and drink choices. Everything we were recommended and tried was delicious, we were served by a very friendly and professional server(can’t remember his name sorry) he said he was from Poland, he made our experience a lot more enjoyable by taking time to make conversation, talking us through the menu and making recommendations. Would return
the salted caramel old fashioned alone was good enough to
the salted caramel old fashioned alone was good enough to warrant 5 stars. i'll have to come back some day to actually try the food!
An old favorite but a very lovely dining and drinking
An old favorite but a very lovely dining and drinking evening was almost marred by a very rude reception manager. One of the agents had asked to meet me and my husband knocked on the back office door to call her at which the manager very rudely said that she was busy. Another agent tried to assuage the situation because she knew exactly what had happened at which point he came out and said, "I'm sorry, you were interrupting" not in a nice way. Not a nice thing to say to well meaning customers.
Meh
I’ve been in Zuma’s jn Dubai, Madrid and last time I was in Zuma NYC was a couple of years ago. Dinner with wife and kids (14 and 10), just the comments of my kids that there are better restaurants in Lisbon or Madrid says it all! It’s not that it was bad… but wasn’t great, on top of the cost was a solid… 3 stars!
if I could give this a -5 stars I would I've been going to
if I could give this a -5 stars I would I've been going to the one in Miami for many years and it is fantastic and I expected the same here but the entire experience was awful and the service was absolutely terrible. They messed up my reservation. The food was bad and it was expensive I don't recommend this place at all.
Zuma is an incredible restaurant first of all the
Zuma is an incredible restaurant first of all the atmosphere of this restaurant is out of this world. It has a very elegant feeling to it. The lighting is perfect and it really helps set the mood for when you're about to eat. the food itself is incredible you could tell it's very high-quality very fresh and that they hire a very professional team of chefs for what they're making, what's funny is me and my girlfriend went here on a date and when we were reading the menu and in the restaurant we were thinking like oh this is just going to be like Nobu and honestly we didn't even like Nobu. We thought Nobu was overpriced and not that good however, this place blew it out of the water and was such an exceptional restaurant. We would come back here again the staff is incredibly nice. The serving sizes are just right the dessert is out of this world. This restaurant had one of the best desserts I've ever had. I love this place. It was amazing.
Oh ZUMA!!! Absolutely love ZUMA The atmosphere is fun and
Oh ZUMA!!! Absolutely love ZUMA The atmosphere is fun and inviting The food is amazing The service is good The prices are pricey but worth it Great for dinner with friends or date night. Keep the kiddos at home (doesn't seem kid friendly)
Zuma - Excellent and expensive as always
My wife and I went here during the day for lunch and spent over $300 for lunch however you don't mid as long as the service, atmosphere and food are worth it. We have previously eaten at the Zuma restaurants in London and Bangkok so knew what we were going to get - expensive meal but good experience. The food was lovely, wine chilled and served perfectly and the hostess and waitress were both friendly. Zuma is expensive but most of the diners in there when we went were spending company money on business lunches so it is ideally set up for relieving people of 'soft money'. I didn't mind paying for the meal though as it was a nice experience, much better than the likes of Scarpetta in Mid Town which is all style over substance, Zuma has the food and service to match the the fancy decor.
I suppose if what are you going for is overpriced mediocre
I suppose if what are you going for is overpriced mediocre Asian food then this is your place. It's not awful but also it's not worth the price tags it comes along. we came here as a recommendation from a friend and understanding it's one of those higher end Asian fusion food places we all came in skeptical. The decorations were modern and sophisticated, clean and not to dim. The service was great, everyone was really nice and helpful. food wise I would say it's meh, not amazing and not mind blowing but nothing I have to complain greatly about. Calamari- crispy and hot, salty savory and the perfect bite as an appetizer Trigger shrimp tempura - honestly I have no idea what in the world is this dish but I can tell you it is NOT tiger shrimp. I can get this at a grocery store and toss it in the airfryer. these are definitely not tiger shrimps considering how tiny they are! What a disgrace Sushi rolls (spicy tuna and shrimp tempura maki)- spicy tuna was fresh and not too much of a kick. I was hoping it'll be a bit spicer but it was decent. there was no fishy aftertaste so I can tell the sashimi is a good quality. the shrimp tempura on the other hand, i nearly gasped after tasting carrots in my maki. what in the westernized is this !? again, another minus. skirt steak- probably the only thing I can honestly compliment fully with no complaints. cooked perfectly, medium rare , seasoned well and the chutney it came with complimented the meat well. delicious and juicy! lava cake- we got this as a decadent treat. didn't realize it was going to be that much! the ice cream was a great paring to the sweet chocolate dessert. but I personally thought it wasn't enough cake and too much liquid chocolate. Overall I wouldn't return, it was more of a one time visit for the sake of it. but there was other much better high end restaurants to go to for your Asian fix. not worth the time if you're looking for an amazing recommendation
A place to experience it all with whoever you want-- great
A place to experience it all with whoever you want-- great night, guaranteed. I was here with my parents, boyfriend, and siblings (youngest was 10 yrs old) and we all had a wonderful time. My boyfriend and I arrived early and had delicious & well- mixed cocktails at the upstairs bar before being sat with the rest of the party upon their arrival. As a large party of 7, we all sat very comfortably around a round table and could share in all the deliciousness the menu had to offer. Our server was wonderful and recommended some great "off-menu" dishes. He was very attentive and made sure we were able to taste the entire array of dishes they offered in our order. Whether you wanted amazing quality sushi or fun modern cuisine -- Zuma could do it all. The ambiance was so comfortable, yet very upscale. Would recommend this to anyone!
I went with my job for a private dinner.
Food - was great. I loved how they served it family style. Made it a different experience. Everything tasted amazing and was cooked to perfection. The tray that they brought out for the desserts was huge! And filled with or sorts of stuff! Really really good. Ambiance - loud, fun, hip The upstairs is all private rooms for dining. Ive never seen so many private rooms before at one restaurant. Service was ok. But again I was at a private dinner so the staff seemed very formal and uptight. I would definitely go back on my own time to experience the restaurant on the main floor.
Zuma restaurant presents an aesthetic oasis, boasting a
Zuma restaurant presents an aesthetic oasis, boasting a beautiful ambience that's sure to captivate diners. Upon entering, one is greeted by a sophisticated atmosphere that promises an indulgent experience. The cocktails at Zuma are undeniably stellar, crafted with precision and offering a delightful array of flavors to tantalize the palate. Whether it's a classic cocktail or a unique concoction, each sip is a journey of taste and sophistication. However, despite these highlights, Zuma falls short in terms of service and food quality. The service, unfortunately, suffers from sluggishness, with orders taking longer than expected and dishes arriving out of sequence. Good luck with ordering second round of drinks! Additionally, several dishes were served cold, detracting from the overall dining experience. Zuma is best recommended for patrons seeking a place to enjoy exceptional drinks, at the bar preferably, and soak in the enchanting ambiance. While the cuisine may not consistently meet expectations due the slow and unprofessional service, the allure of Zuma's atmosphere and beverage selection make it a worthwhile destination for those prioritizing aesthetics and libations over culinary perfection.
The restaurant was nice, the service was good.
I did not like the sushi at all. The dessert was my favorite part of our meal.
Service was great, food was just a little above average.
I got the chefs pick of sushi as a starter (3 pieces) and had the salmon as my entree. Sushi was okay nothing special. The salmon was good and so were the little pickled cucumbers on the side.
Fantastic dining experience and dare I say, probably my
Fantastic dining experience and dare I say, probably my first choice for a place to grab a drink if I want to have a fancy night out (you need to check out the lounge on the second floor - top notch). We came for a birthday and we were not disappointed one bit. I love the food here. Appetizers are great - rock shrimp was fantastic but the spicy tuna on the rice cracker was the best thing I ate that night. It was crispy, light and worked perfectly with the spicy tuna. Sushi here was also fresh and well done. The family also got a steak for the table to share which again got top marks across the table. The service here is fantastic. There isn't much else to say other than it was superb and commensurate for a restaurant of this level. This place is definitely a splurge - prices are what you expect for a high end restaurant so don't get sticker shock. Last note, if you're bringing a cake from outside, ingredients need to be on the box (or it's a no go) and the cake cutting fee is $9 a head. Thumbs up, had a great time.
Asian food at its finest
Absolutely fabulous! Amazing tasting menu where we got to try all sorts of dishes from the menu. Standouts were yellow fin tuna sashimi, lobster, and the wagyu beef. Desserts were also special with a banana cake to die for! Staff and surroundings were great too. Would definitely revisit and recommend
Zuma style food
Ambience was too good food is that u praise as much u can and it is short for them Nice Decor and taste of good is a class splly cod fish and baby chicken
New York's Best Restaurants that are most frequently booked by customers of Zuma New York
Booked 1 times by Zuma New York customers.
Ranked #189 in New York's Best Restaurants.
Booked 1 times by Zuma New York customers.
Ranked #2 in New York's Best Restaurants.
Great Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Worked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Got into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Very easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Fabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Great reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Incredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Best platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Worked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
Success on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Love this app!
So glad I came across this app :)
Quick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Prime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Got impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Worked perfectly to get into Carbone. So delighted
perfect
Worked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
It works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Money transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Love this app
Got to go to places otherwise unreachable
Easy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Whose name will my reservation be under when I arrive at the venue?
It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!
Payouts Blocked Because of Sell Through Rate
Does anyone know how AT plans to handle cases where a seller is quitting the platform but has a sell through rate <25%? The error message I got said to fill more bids or find other ways to increase the rate.
Is AT really going to block sellers from withdrawing their money? Especially revenue made before the sell through rate was introduced??
Tune into NBC News - Top Story Tonight 7:40p ET
Let’s go. Get more people placing bids!
I will give you 50% of ALL of my PROFITS if you teach me how to make profits?
LOL. Thank you The New Yorker.
Appointment
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Working on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted.
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Zuma New York User Reviews & Question Forums
Zuma New York Yelp Reviews |
Latest Reviews On Yelp
By 👻 @Joseph L. (07/19/2024 2:00 am)
Zuma New York Tripadvisor Reviews |
Latest Reviews On Tripadvisor
By 👻 @inasei (07/12/2024 2:00 am)
AppointmentTrader Platform Reviews |
Reviews from real people using AT!
By 👻 @ConfirmableFace16 (08/01/2024 8:48 pm)
Restaurant Transfers FAQ |
Questions around how AppointmentTrader works for Restaurant Reservations
By 🦚🇫🇷 @ChoiceBird42 (04/15/2024 10:46 am)
AppointmentTrader FAQ |
Questions and Answers around the platform.
By 👻 @AuthoritativeWay35 (08/01/2024 6:57 pm)