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Mastro's Steakhouse New York Reviews from The Last Year
Awesome atmosphere and decorum
Superb quality of Service
Nice place. The food was delicious, The drinks were well-crafted and complemented the meal perfectly, the staffs where attentive and friendly, providing excellent service throughout the evening
I was blown away. From the moment I walked in, I was greeted with an awesome atmosphere and exquisite interiors that set the perfect tone for the evening. The attention to detail in the decor and ambiance was truly impressive.
I Had Reservations For My Birthday March 22.
My Party Was Missing 2 People But They Sat Us Anyway. The Host (Mely) Was Extremely Unprofessional. She Told Me Once It Hits 10pm My Friends Wouldn't Be Able To Enter The Restaurant I Said Okay I Thought That Was The End Of It . NOPE! She Proceeds To Walk Up To The Security At The Front Door And Starts Pointing At Me Which Made My Party And I Super Uncomfortable To The Point We Wanted To Just Leave. At 9:50pm I Went Out To Retrieve My Friend From The Front And Again She Reminded Me At 10pm NOBODY Would Be Able To Enter The Restaurant .10pm Comes Around And People Of A Different Demographic Then Us Are Still Entering The Restaurant Going To Tables And The Bar My Last Friend Enter Around 10:05pm And The Front Desk Stopped Him Saying He Couldn't Join Us. If It Wasn't For Mark My Server And The Security Guard For Letting My Friend In To At Least Sit With Us This Would've Been A 1 Star Review My Party And I Felt Really Targeted. The Host Definitely Almost Ruined My Birthday With Her Attitude. Overall MARK YOURE AMAZING KEEP DOING WHAT YOUR DOING! The Food Was Amazing The Service FROM MARK Was Great Couldn't Ask For Better Server. The Security At The Front Thank You And Mark For Making My Day .
Went here for dinner for a work dinner and was a
Went here for dinner for a work dinner and was a sophisticated, old school yet modern steakhouse. As a vegetarian, I even found the food to be delicious. The butter cake is a must try!
Succulent Steakhouse with painstaking prices but beef that
Succulent Steakhouse with painstaking prices but beef that makes it worth the splurge. Rib Eye + Garlic Mash Potatoes combo is a winner. $60 a dish. 4.5/5 stars as a dinner spot.
This was my first time dining at Mastro's.
I have mixed reviews on my experience. The service was amazing. Our waiter's name was Jason and he was great and very attentive. The ambience is really nice and comfortable. Honestly, I expected the food to be better. The Lobster Mash, Crab cake, asparagus, and spinach were all tasty. However, the herb roasted chicken was very bland. It came out really pale, no gravy, no type of glaze. Just bland light colored chicken, with poor presentation. I was also underwhelmed by The Mac & cheese. It seemed as if it was just plain noodles under a thick coat of cheese on top. The butter cake was ok. Even though it wasn't as soft as I expected. The drink Jason suggested was really really good. The other issue I had was that before the food was sat on the table, they started serving the side dishes. I didn't like that, being that I like to take pictures of the dishes for my Yelp reviews before I touch it.The highlight of the night was the pianist. I was very pleased with her performance. She sang a mixed variety of music. Once she started singing Anita Baker I was so surprised. I loved her.
BUTTER CAKE REIGNS SUPREME! Mastros kills it every time.
I will say, however, the sea bass wasn't as flavorful as it typically is but the pan seat was fantastic and the texture was buttery and amazing as normal. I opted for the truffle mushrooms to pair with the food and was actually disappointed by the lack of truffle flavor, might want to rethink the name for that and brand them as seasoned butter sautéed mushrooms to manage expectations. Our server was pleasant and kind and even brought cherries for a Manhattan that was ordered at the table because at the time it was made they were out. The grand finale that is always what I crave on my worst and best days AKA the butter cake was deeeelicious. The live music on the piano created an even better environment and we were able to make a request which was great.
I think this place is not worth the hype.
The food is so over priced and is not even that good. The steak is good quality but has no seasoning. The mash potatoes is water down and the Mac and cheese is trash. There are places in New York with better views, astethics and food than this. Save your money
Loved this steakhouse ! Staff was excellent and on top of
Loved this steakhouse ! Staff was excellent and on top of their service. Great ambience and piano singer was amazing. Let's get to the food!!! The steaks were very tasty and cooked perfectly, I been to all steakhouse in Dallas and this was just as good! My server George was one of the nicest and knowledgeable servers and my wife and I was completely satisfied! Would def return to spot of back in theatre district!
Maestro is a steakhouse in midtown.
As soon as we walked in, there were about four or five hosts standing by the hostess station. Since they were all mid convo, i ended up greeting them. I let them know i had reservations and two of the hosts reviewed the tablet together to find my reservation. It took about another 3mins for us to be walked to our table. Overall the entrance portion was quick.The restaurants main door is off to the side. Its a strange front door situation. When you walk in, the entrance is a little narrow but then opens up to a big space. The decor is really nice. The live music was a plus and certainly makes the night feel more romantic. The floors are NOT heel friendly. I slid a few times and do have rubber stoppers on the bottom of the heels. So just a heads up for any ladies out there looking to visit. I had to hold my husbands hand to walk in and out. Once seated at the table, it did take about 10mins for our waiter to acknowledge us or get us water, etc. He actually didnt, the runner ended up getting us water. We were given the option of flat or sparkling. We took sparkling water. When the waiter came around, he took our drink and appetizer order. Once the appetizer came, we ordered our entrees.We ended up getting two drinks. My husband got a Cadillac Margarita with Casa Migo. I got the Pomegranate Martini. The drinks here are ridiculously overpriced. The Margarita was $29 and the Martini was $21, more then the appetizers prices. I got two drinks and you can easily see the inconsistency in how it was made. The first drink was darker. The second one was way too strong and tasted like only a splash of Pomegranate juice was used. As an appetizer we got 6 raw oysters and the crab cake. I asked for one crab cake and was still given two and charged for those two as well, $49. Thankfully the crab cake was absolutely delicious. The seasoning was on point and you can taste and see the big pieces of crab. They serve it with big pieces of lemon and a sauce. The oysters were fresh. They tasted good and had a good texture. The six oysters were $23. Both appetizer were good, i recommend them. For entree my husband got the rib eye - oscar style with crab meat and hollandaise sauce, $134. I got the rib eye as well but with nothing on top, $79. For sides we got the lobster mash $40, and truffle mushrooms $24. The Steaks were delicious. Perfectly cooked. Perfectly seasoned. I loved it. The sides were also good. The lobster mash was flavorful and had large pieces of lobster throughout it. The seafood flavor in the mash was also very present. The mushrooms were really good as well. I did with that they left less thyme twigs in the mushrooms. I also wish they used less green onion on the mash. Some pieces were hard to chew because they seem to have been charred. For dessert we got the butter cake and the raspberry chocolate mousse cake to go. The butter cake was dense, sugary and full of flavor. It had so much butter in it, you could taste it. They dusted the cake in sugar which i feel was an overkill. It didnt need additional sugar. They serve it with fresh fruit, raspberry syrup and vanilla icecream - way too much. The chocolate cake was delicious. Not an overpowering amount of raspberry. The cake itself was hugeeee, i feel like we got two big slices but what i realized, its a high tierred cake and because of this, the tiers had to be split to fit inside of the takeout container. This cake was served with raspberry sauce as well. Overall my meal here was great. Expensive but it was worth it. I dislike going somewhere, spending alot of money and the food is trash. Def didnt have that issue here. What isn't the best is the service. After spending $575 i felt that the service i received didn't feel like it was worth that price. We had long waits in between being seated and our order being taken, etc. Even when our food came out, the server didn't bring it, it was a runner. We must of asked for utensils, extra sauces and hot sauce multiple times before receiving it. The server had multiple tables that night and aside from ordering the food with him, he didnt do much. His angry face killed me. He seemed really upset about being slammed with multiple tables. It made him extremely unapproachable. He seemed to change his tune when we asked for the dessert menu and items to go, sort of happy that we were 1) ordering more and 2) leaving.Overall, loved the food here. If I'm looking to have an expensive fancy dinner....i might come back. I'm glad i finally visited this restaurant.
Expensive but worth every penny. Both petite filet and bone-in ribeye steak were super flavorful and well seasoned. Cooked to perfection, every single bite was mesmerizing. Super flavorful and buttery, easy to cut. So simple, yet so flavorful. Best steakhouse meal that I have experienced. Garlic mashed potatoes as a side dish was even better. Potatoes just melt in your mouth, subtle hints of garlic, and not overpowering.
Great place and great location! Loved the breadbasket and
Great place and great location! Loved the breadbasket and drinks! The live music was good as well.
I went to Mastros for my birthday in February.
The hosts is horrible, when I mean horrible. HORRIBLE! I love Mastro's food wise but the service is soo bad. It's about 4 women in the front. When you come in they don't introduce their self, nor ask what's your reservation for, one of them was playing with her eyelashes (gross). You work at a restaurant you should not be playing with your eyelashes. The manager is just all over the place no help. The waiter horrible too. He came to our table about 20 mins after we been seated. Ask for our drink and we told him we are ready to order. He said we have to wait. Oh yea food takes about 45 mins to come. My friends and I were so exhausted. My birthday was ruined.
Had the best steak and the best service hands down.
Finished it off with a butter cake of course! Rachel was our server and she was incredible. Loved the way she coursed out our food and all her recommendations. Great live music - will be back!
The absolute best steak I've had in my life thus far is
The absolute best steak I've had in my life thus far is from maestro steakhouse. The food is amazing on first taste and tastes even better the next day (if you can't finish). The overall ambiance here is spectacular, it feels luxurious. Our waitress knew how to recommend drinks as well.
Excellent service and great meal
Our server, Sean, was attentive, fun, and professional. He made sure we were well taken care of as we were celebrating birthdays. We were a party of 4 and the steaks were all done to perfection with delicious side dishes to share. We did not leave there hungry. Prior to our seating, we enjoyed 2 cocktails at the bar and were very pleased. We would return for another meal.
If you are steak fan - avoid this venue.
We visited on Friday night. Surprisingly it was not completely full. Waiter wasn't paying attention (on couple occasions he just walked away). From the appetizer: Tuna was good. Beacon was very salty and charcoal. The biggest disappointment was steak. My friends complained about overcooked meat. Mine porterhouse was undercooked. However, meat wasn't a good quality (hard to chew). Therefore, it is not a place to have a good steak. For sides: I would recommend mushrooms. For $330 per couple - you can definitely find better steaks in NYC.
Seated us early. Dinner was awesome. It is a $$$$$ place but that's what we were looking for!! Will dine again!!
Exceptional, great menu, staff, ambience
We feel that this is one of the best restaurants in NYC….on a par with Aquavit in our opinion. This is one of about twenty Mastro’s across the US in about eight states, but does not feel like a chain. Plenty of seating in the NYC location, upstairs and down stairs. We sat downstairs and found it very quiet and comfortable. Excellent waiter (Sean) and wonderful food served hot and exactly as we would expect. We had drinks then appetizers (lobster bisque) and then a full salad and a six ounce filet…all done very well and excellent. Location to find this is a bit confusing as the 1285 Avenue of the Americas was great to find the general area, but in the collection of buildings and operations with the 1285 address on Sixth Avenue, Mastro’s is the north-most building…facing south of Sixth Avenue. Unless you are particularly “flush”, you will find Mastro’s to be on the high side of expensive….but in our opinion, very well worth it. Hope you give it a try for a special evening. You won’t regret it.
Mastro’s Steakhouse - New York City
I am very glad that I chose this restaurant for my family’s Christmas Day dinner as it was not what I expected at all due to past reviews. We entered the very loud first floor of the restaurant, but were then escorted downstairs to a calmer environment and our table for four. Our waiter, George, was incredibly friendly and guided us through the menu whilst providing his recommendations. The food was indescribably good. I had the Clear Lobster Roll and the Maguro Lime Roll, and both were flavourful, authentic, and left me wanting another serve (especially the Clear Lobster Roll)! Unfortunately, I have to mention the negatives. My companions ordered cocktails and wine at the beginning of our visit, and the cocktails were brought to our table at what I estimate to be 25 minutes after we had ordered them, and the wine was brought to our table as we were eating our dinner. If the slow service at the beginning had not have taken place, Mastro’s NYC would have earned a 5/5 from me! Despite the negative, if in New York, give this place a try!
Service, ambiance and food at its finest. Hands down the best steak house with a signature upscale vibe. Masterful fillets, lobster mash potatoes and any place that has iceberg wedges will get my vote. Across from Radio City. Like everything else in town…. Reserve early. We’ll be back:)
Medium Rare isn’t Well Done
Most of the food was good but missing something. The Brussels sprouts are amazing but when you receive a nice cut steak and ask for it medium rare, it’s a miss when it’s well done. Unfortunately after waiting too long I decided to eat. Disappointing meal due to my meal being way over cooked!
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Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
So glad I came across this app :)
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
instead of waiting weeks I got my 4 charles reservation instantly
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Got to go to places otherwise unreachable
Very easy to get into one of the hardest restaurants to reserve in New York.
It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!
I was waiting on the transfer for name but it hasn’t happened yet and my reservation is tonight , will it be an issue that is hasn’t changed into my name yet
Same goes for 4 Charles and I Sodi
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Thats unfortunate but you can always get your money back if they cancel the reservation.
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Click on "Take off the Market Option" in your portfolio
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Mastro's Steakhouse New York User Reviews & Question Forums
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