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The Palm Court New York - Buy Reservations

Location Address Icon 768 5th Ave, New York, NY 10019, USA
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The Palm Court New York Reviews from The Last 180 Days

Tripadvisor: 😒 (8) Yelp: 🙂 (14)
😍

Amazing afternoon tea

5/5 by Tiz on 04/03/2022

Amazing afternoon tea, we went for Mrs Mabel for a change and it was faultless. All the tiny detail, the taste, the quality and the service were top drawer. It’s expensive, but it was worth it as a special treat. Some guests really dressed up, it felt like it was the 1920s in there. Highly recommend.

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😒

Beautiful setting in The Plaza.

3/5 by S L. on 04/02/2022

We visited for afternoon tea on a weekday. Staff was friendly and overall attentive. The tea had good flavor, but the temperature was colder than I'd expect. The most disappointing thing was the food. We didn't eat more than a bite of most of it because the flavors were either bland or unpleasant. Additionally, the textures of the food were off (i.e., soggy cracker). It was a fun thing to experience, but won't return.

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🤢

Well, I really wanted to love this.

2/5 by Christina S. on 03/30/2022

I wanted to take my baby here for her first tea time although she cannot drink tea lol my husband and I are used to tea time in Europe and this was just completely disappointing. For $115 per person or $99 per person, depending on which one you choose, which we got one of each, it was truly disappointing. The sandwiches were not fresh and the bread was hard. I was hoping that they would be fresh and soft, I don't know if they make it the same day or the morning of. It just was truly disappointing. I probably should've asked for new sandwiches. You can only choose one tea and they give you a huge pot of it. The staff was great but the actual service was not good. It wasn't fancy either. We dressed up and everyone had on jeans and sneakers some had on what looked like pajamas. It just ruined the whole ambience for us. The hotel is absolutely beautiful; but not what we planned on. I was hoping that the reviews were incorrect, but they were exactly on point. I wouldn't waste any more money here. So disappointing abs the food was extremely surprising and such poor quality. We spent way too much for some crusty old bread and heavy scones. I am still shocked at this experience but I suppose since it's at The Plaza, they feel they get a "free pass" to serve you what they want. What a shame.

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🤮

Do Not Waste Your Money

1/5 by Sally C on 03/25/2022

This was a special treat whilst visiting NYC for my mum's 60th. Having sampled all the high end teas in London. This was one to tick off.
This was by far one of the worst teas we have eaten. The fillings in the sandwiches were poor, trying to take an American approach which IMO did not work. The general standard was poor for a 5* hotel.
We ordered a glass of champagne with all our teas. This arrived well after the food was delivered.
I also made a note on the booking this was a special occasion, no mention was made, why ask for this detail on the booking if you are not going to bother.
Did not manage to eat all the cakes and pastries, the table was cleared away. We were not offered a box to take these away with us. When i questioned this i was told i was meant to mention at the time of taking away. Usually this is something that i have found previous the server would ask. This really annoyed me as we hadn't eaten 3/4 of the sweets.
for 3 of us it came to just under $500, such a waste of money. Especially when this trip was a year in the making.
I emailed the restaurant on 2 occasions to express my feelings on our experience. I am yet to hear back from them.

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🤢

Big waiste of money

2/5 by Daniel L on 03/24/2022

Spending $250 for a afternoon tea you would think it would be special, how wrong we were, the sandwiches sub standard as it was clear they had been sitting for a while, the cakes far too sweet and the scones just not for me.
The lady who ignored us at the front desk obviously thought she was something special, luckily our waiter was very friendly and the tea and coffee were fine.
My wife and I had booked this 3 months ago from the UK,
Take my advice save your money.

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🤢

High tea on a Saturday afternoon, more touristy than authentic

2/5 by Su G on 03/23/2022

I was a bit surprised how mechanized this had become. High tea at the Palm Court I thought would be more elegant. A pre-prepared stand with dried sandwiches and soggy desserts that came out minutes after we ordered. The tea itself was delicious and each of us got our own pot but I was really disappointed in the food. At $100/pp I expected more. The service was nice and the place is beautiful but I would not do it again.

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🙂

What better way to spend a Sunday afternoon than having tea

4/5 by Cee C. on 03/20/2022

What better way to spend a Sunday afternoon than having tea at the palm court. As a yearly tradition, my best friend and I go every year to celebrate our Birthdays. Due to Covid they were closed for awhile but they are back with a few changes. They replaced their signature green menus paper ones. We got the signature tea special with Rosè Champagne. For our tea selections we got the The Tropical Garden and Thè Des Alizés. The food selection comes with a three tier sections of fabulous treats. My only issue with the day was the bathrooms. They were dirty and had no toilet paper. To my memory, the prices have changed a bit but you are paying for the experience of being at the famous Plaza Hotel. With that being said, you would expect the bathrooms to be neater.

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😍

Wonderful

5/5 by bluemelli on 03/17/2022

Amazing! Great experience, super cute and awesome service.
Beautiful tea service, thank you so much for the outstanding service.

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🙂

Yea at the plaza is a delightful event.

4/5 by Jayde L. on 03/13/2022

The options of different kinds of teas is vast. The staff is kind and friendly. It is suggested to have a reservation to ensure a seat for tea. Each food items is delicately prepared. It is evident that is is a high-end,fine dining event when having tea at the palm court.

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😍

The teas I had there were perfectly fine, but the place

5/5 by Sarah W. on 03/08/2022

The teas I had there were perfectly fine, but the place really shines after dark in the bar. The bartenders Russ, Gavin, and Tony were the nicest, most attentive, friendly guys you could want to serve you a drink. I highly recommend the Lady M cake and the Bellinis. They made me feel like a valued guest and were in great contrast to the Champagne Bar, which is more about leaving you in peace, if that is what you want. I was traveling alone so I enjoyed the friendly smiles. If you find yourself at The Plaza, make sure you go treat yourself!

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🙂

Note for those considering the afternoon tea:As long as you

4/5 by C X. on 03/06/2022

Note for those considering the afternoon tea:As long as you recognize that you are not paying $100 for the quality of the food, but the ambiance, history, and cultural significance, you will probably be happy. I came here for my birthday with my partner and we each had the classic tea package along with champagne.I agree with the other reviewers that the savory treats are so-so, but the desserts are where they shine. Remember to ask for a to-go cup and box to get the most of your experience!

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😍

The entire experience felt totally special.

5/5 by Shanaz M. on 02/24/2022

We had the best time and although it is quite pricey it was the exact special mother/daughter vibe I was hoping for. My daughter and I had a lovely time and the treats and food were delightful. I would definitely come back to celebrate a special event. The service was excellent.

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😍

A real treat

5/5 by Bob on 02/16/2022

I was surprised on my 40th with afternoon tea by my better half. What a treat it was. Service impeccable. Food, tea and champagne were delicious. Loved the whole experience.

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🙂

Beautiful interior at at the historic plaza place.

4/5 by Pirouz B. on 02/13/2022

We always wanted to come to this place and finally made it here. The food was average but the experience is worth a try.

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🤢

The plaza hotel is a landmark, it's the place you have to

2/5 by Shaima C. on 02/11/2022

The plaza hotel is a landmark, it's the place you have to go at least once in your life. This year my younger brother and I decided to have afternoon tea at the plaza as our birthday celebration.There are so many mixed reviews, so it's either going to be a hit or miss... it was a miss.We ended up getting The Marvelous Mrs. Maisel tea, we ended up going with the tropical tea (which is fruity) and the chai masala.The tea was average. The issue was the poor food quality. The sandwiches lacked flavor and the bread was worse then wonder bread. The desserts were not that great, they were either overly sweet, soggy or bland.The scones which I've heard a lot about, were like bricks. Heavy and dense.The service was fantastic thou! They came out with a plate of macrons and sang happy birthday to my sibling and I, which was awesome! They were attentive and always made sure we had what needed.They also gave us a box of chocolate towards the end of tea, which was a nice surprise!However, it just comes down to the food not really being the best. Which is really surprising, because this is the plaza hotel.Take this review as you want, I suggest going elsewhere for tea time.

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😒

My friend and I came here on a Sunday afternoon.

3/5 by Elena W. on 02/05/2022

We made a reservation a couple of weeks in advance. I like the decor. The service is good. We had Manhattan Tea for two people. It's $99 per person. Honestly, the afternoon tea was disappointing. Some sweets taste even worse than those at bakeries. One sandwich tastes so salty that it's almost inedible. The tropical tea I had tastes good. Overall, I wouldn't recommend the afternoon tea here.

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😍

Did afternoon tea at the Palm Court and it was nothing

5/5 by Julianne H. on 02/02/2022

Did afternoon tea at the Palm Court and it was nothing short of perfect! The staff are professional and so nice. The food and tea selection were excellent. The decor and ambiance was rich, beautiful, and calm. Highly recommend coming here for a special occasion or just for the fun of it! The Plaza Hotel is beautiful to explore. Definitely have this on your must-to-do's list for NYC!

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😍

Afternoon tea at The Plaza was everything I hoped for.

5/5 by Justine Z. on 01/31/2022

I did this with my sisters, mom and MIL the day before my wedding and it was so special. The room is so fancy and beautiful, the service is over the top, and all the little bites were very unique and tasty! Great GF options too. A whole pot of tea and tall "stand" of ~10 treats per person (one of everything per person). Yes it's expensive for the food you get but it's about the experience. I would definitely do it again for friends visiting from out of town, if that's an experience that excites them.

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😍

I spent almost a whole day here unplanned for my birthday.

5/5 by Lucy C. on 01/30/2022

As we are in the Apocalypse Season 3 the start of this year, I booked a reservation for the high tea service to have brunch here for my special day. The place was closed down for almost 15 months so I was happy they opened up again in 2021. I was excited to be here as it's a NYC icon and a setting behind one of my Christmas movies (Eloise At Christmas Time). Although the hotel was empty, the service was *chef's kiss* fantastic. Upon arriving to the hotel, I did have bags and the doorman didn't help me. I am not sure if that was because of Covid but for a luxury hotel it would have been nice to be offered some help. I walked in to the restaurant and I was seated at a table that was distant from others which was great. I was attended by two gentleman (Babu & another one I can't remember but they were both amazing). I mentioned it was my birthday and they treated me like royalty. The high tea experience, as I read mixed reviews here, I would not know what to compare it to since I never had this service before. I must say I wish there were more savory options or just maybe a few more options compared to sweet and the tea was great. They surprised me with a birthday box that I thought was chocolate but was actually scones with the recipe on the inside and a nice note. This little keepsake box will be forever with me. I didn't plan on staying there till dinner but I did and they made me feel at home. I ordered dinner from their light fares menu and I had steak, cream of spinach and French fries and I had the time of my life! Everyone treated me like royalty and the service is 100%. In terms of the food, I have to be honest, I have had better in other places and I would have expected a bit more given its reputation but given the season we are in and the service just made it a wonderful experience. If you are ever in NYC I would highly recommend passing by even if it's for a drink at the palm court. You will be treated like royalty! Bravo!

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😍

What a special treat to have Afternoon Tea at the Palm

5/5 by Heidi H. on 01/29/2022

What a special treat to have Afternoon Tea at the Palm Court at The Plaza Hotel in New York City. We loved the experience of learning about the different tea options & sharing the different selections with one another while eating through the delicious levels of the tower. On the bottom were scones which were accompanied by clotted cream & fruit spreads ( raspberry or passion fruit). The middle layer had an assortment of very tasty tea sandwiches & the top of the tower was an array of decadent desserts. We loved our afternoon in The Plaza and will definitely plan to return during our next trip.

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🙂

How to get into the PC

4/5 by www.DinedThereSippedThat.com on 01/17/2022

Before I tell you about my experience I would just like to say that the Palm Court has hands-down the most snobby and arrogant bartender in New York City. The last four times that we’ve been there over the years it’s been the same middle aged man with dark hair and he always acts as if he’s better than guests unless they’re well dressed, spending a lot of money, or regulars. With that being said, on our most recent visit to the Palm Court over the summer we were in shorts and short sleeves. When we got up to the door there was a doorman at the plaza hotel who said only guests with reservations were allowed to go into the hotel. So, we said that we wanted to try getting a seat at the bar. He said that the bar also accepted reservations. So, right in front of him I took out my phone and proceed to make a reservation. When he saw we were serious, he just let us in. Shorts and a soccer jersey is not my proudest moment in The Palm Court, but what are you gonna do, it was an unplanned visit. You feel very glamorous and “in” when you’re there, but times are definitely changing as the 4 people to our left and right we’re all going to the same baseball game and dressed very casually. Snobby service as mentioned above, great cocktails and always great photo ops.

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😒

Dry high tea

3/5 by Kpardell on 01/07/2022

My daughter was excited to take me to the afternoon tea at the plaza to celebrate her engagement. I have been to high tea in many locations including London, Victoria Canada and also within New York. I always expect to pay a reasonable price given the food and environment.
The Plaza is beautiful and the dining hall where tea is served is gorgeous. The waiter was attentive

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😍 5/5 Review by FunctionalFact14 (03/29/2022 9:12 pm)

First time using the app and I was a little hesitant. Great experience from start to finish. They answered all the questions I had almost immediately. Will definitely use again and recommend it to all my friends

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Wow! First time using this website/app. It was almost hard to believe the quality of customer service I received as soon as I posted my offer. A private chat forum with me and the person helping me find the best option. Constant communication and a wonderful experience using Appointment Trader. I'm surprised it took me this long to find AT but this will now be my GO TO for hard to get restaurant reservations. It was like having my own private concierge.

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Great customer service
😍 5/5 Review by CohesiveBody50 (02/17/2022 6:13 am)

Was able to get a last-minute reservation for Valentine's Day with AT. The customer service team was incredibly responsive and helpful throughout the process!

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Just great !
😍 5/5 Review by SeemlyLook49 (02/16/2022 1:51 pm)

It was transferred fast and it worked !

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Last minute Pujol rezo in Mexico City
😍 5/5 Review by DistinctFront80 (02/16/2022 5:41 pm)

Last minute trip to Mexico City for Art Week. Busiest weekend in CDMX and AT came through and got us into Pujol. On Friday night … for four people! Amazing. I couldn’t believe it. Highly recommend this app.

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Seamless!😍 Appointmenttrader rocks!
😍 5/5 Review by BangingSmoke22 (02/22/2022 1:05 pm)

Appointmenttrader Rocks!

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Miami Beach Hot Spot Success!
😍 5/5 Review by CosmicLinen30 (02/24/2022 11:59 am)

My first experience using AT was awesome and the AT support saved the day! When my booking transfer initiated two days earlier but didn't complete by the day of the reservation, AT was able to expedite the transfer and confirm a table at Call Me Gaby in Miami Beach. Boss confirmed an excellent experience when he arrived and no issues to report. Thanks, AT! I will definitely be back and thank you very much for your prompt assistance!

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Made our trip to NYC
😍 5/5 Review by CloseFiction30 (11/10/2021 8:40 am)

There was one restaurant we really wanted to visit in NYC and AppointmentTrader made that possible. Then when we had issues with the reservation transfer they were so quick to respond and fix the problem. We’ll definitely be using this again in the future.

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love this APP
😍 5/5 Review by StimulatingBlow43 (11/02/2021 5:50 pm)

Just this week I scored two “hard to get” reservations! Friday at Delilah and tonight at Cafe Elote in Sedona! I am impressed!

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Transfer was easy and fast!
😍 5/5 Review by StimulatingBlow43 (11/03/2021 6:43 pm)

Got a reservation transfer fast and easy to our favorite (and everyone else’s favorite 😉) Mexican Restaurant in Sedona!

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Amazing!
😍 5/5 Review by GlitteringSwim77 (10/22/2021 8:01 pm)

This app is incredible!! I got a last minute rsvp for 7 people at Delilah’s on a busy Friday night…a mission we thought was impossible. I will always rely on this app when open table fails me!

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Lunch at GIRAFE
😍 5/5 Review by GlossyLevel60 (10/04/2021 5:37 am)

We had a great lunch spot at GIRAFE in Paris. And got a very very good and friendly support from the team of this great App. We definitely will book a table again here.

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Hottest michelin star restaurant in DC
😍 5/5 Review by AstoundingRay77 (09/27/2021 12:06 pm)

I highly recommend this service. Reservations sell out in minutes as they become available at this restaurant. I was able to get a table at the exact time we wanted, on a peak weekend night. Amazing!

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AT extremely useful and lightning fast
😍 5/5 Review by ArdentGrass37 (09/17/2021 10:21 am)

Fast and painless process. Amazing experience

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Amazing Experience
😍 5/5 Review by ArdentGrass37 (09/15/2021 8:35 am)

Got a reservation that not even the concierge for some Roman-like black card was able to. Excellent app!

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Perfect experience from start to finish
😍 5/5 Review by GainfulAdvertisement61 (08/29/2021 11:21 am)

The AT team and user experience is second to none. The team is attentive, proactive and responsive. Very satisfied with everything.

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What a brilliant app! Landed an impossible to get table at Delilah!
😍 5/5 Review by ConfirmableRoof27 (08/24/2021 12:32 pm)

I just stumbled upon this site and within 24 hours of posting a bid for an impossible to get table at Delilah (on a holiday weekend no less), my reservation was confirmed! So easy to use and it worked flawlessly. Brilliant!

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Amazing
😍 5/5 Review by AppreciativeSociety68 (07/16/2021 9:11 am)

Got our reservation at TAO on the busiest night of the week in 10 minutes. Amazing app!!

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Whose name will my reservation be under when I arrive at the venue?
Question by FluffyStar64 (07/09/2021 5:10 pm)

Best AnswerIt can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!

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Working on your bid?
Question by DemurePain59 (10/01/2021 1:24 pm)

Best AnswerYour bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.

Answer IconBest answer by EvocativeFold67 (10/02/2021 4:37 pm)
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Process after bid is accepted.
Question by EvocativeFold67 (09/17/2021 8:11 pm)

Best AnswerHey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.

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Where do the Reservations on AppointmentTrader come from?
Question by ColorfulRod45 (07/13/2021 3:55 pm)

Best AnswerMostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.

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What happens if my bid expires unanswered?
Question by FluffyStar64 (07/08/2021 5:55 pm)

Best AnswerHey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.

Answer IconBest answer by ColorfulRod45 (07/08/2021 6:28 pm)
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