Pergola New York - Buy Reservations

36 W 28th St, New York, NY 10001, USA

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Pergola New York Reviews from The Last 180 Days

Yelp: 🙂 (14)

🤢

I've been coming to this place for years.

2/5 by Amin R. on 03/19/2022

We came early today without reservations but unable to come due to some of the guys dress code. We had to take our hoodies off to enter the establishment. We asked for a table since it was a big group and majority were female. We were super uncomfortable at the the bar and wanted to order a bottle and hookahs. As the night went on we didn't receive any attention or update for an available table. We started to notice no tables in the front or back were being occupied. I don't want to assume anything but they might be targeting specific demographics of people to give their service. If you're willing to entertain this place, make reservations and dress busniess casual. If it's a group of just guys, be sure to bring some female friends other wise you're not going inside.

🙂

The ambiance is always great.

4/5 by Allia K. on 03/19/2022

The decor of the place is nice; it is very dimmed/dark lighting vibe. The hookah was really good. The downfall is that often when we go we can never get a table to sit on & always having to stand by the bar. This time we got lucky to get a spot right on the bar but usually we do not. Make sure you make reservations in advance if you're looking to have a meal.

🤮

The experience at pergola was absolutely awful! I booked a

1/5 by Shanique R. on 03/13/2022

The experience at pergola was absolutely awful! I booked a reservation for my birthday dinner with a few friends. We sat ordered our drinks and apps and the waiter never came back to take our entree orders. After hunting him down and asking him to take our orders his response was "no we need the table by 9 pm." So I told him we were waiting for him to take the order and he never came back. Also, it was never communicated that we needed to order all our food at once. I asked for the manager and he said he understands the waiter is wrong but we still had to leave. Honestly, this place was highly recommended which is why I went for my birthday but I would never recommend anyone go here. And to make matters worse they added at 18% gratuity which the waiter did not deserve! ZERO stars for service.

🤮

I made a reservation for my birthday and 9pm I get there at

1/5 by John C. on 03/13/2022

I made a reservation for my birthday and 9pm I get there at 926 and they couldn't let me in . I even asked them to place me at the bar they said there was no space while letting only females in , in my face. (Not the fist time they do this) and Didn't do anything to try to accommodate. Will never go again

🙂

PLEASE !! If you make reservations please be on time , that

4/5 by Latoya B. on 03/06/2022

PLEASE !! If you make reservations please be on time , that place be so packed , so they are not playing with the reservation. Let's start off with the seating , I was sat upstairs and let's say we was very uncomfortable .. No back support at all , so if you have back problems try not to be seated upstairs. The tables are low so the seats are even lower. The fact that it's a hookah spot , it's wasn't Smokey at all . The service was good the waitress took our order , ask if everything was , and if we needed anything. THE FOOD !!!! The food came out nice in hot, and everything the good. We order the chicken wings twice make sure you eat it with the sauce . Short ribs melted in your mouth , lamb chop was cook perfect. The only problem was the seating ..

🤢

Went here for a friend's birthday.

2/5 by Tae P. on 02/23/2022

All was okay but our waitress seemed a little off, let's start from the beginning... The security staff greeted my partner and I when we arrived; we told them of our party, they checked vaxx cards and promptly got us inside with a few jokes.. we were feeling good. We were told our party is seated upstairs, we head up; at the top of the stairs there is a large gaggle of females trying to take pictures in front of neon sign (I still don't get this trend, but I digress). We find our party; we are seated; and order our drinks--mind you the rest of our party has been there 20 minutes already and still had no drinks. Our drinks come, everyone orders, all is still okay. The table next to us was so close you could feel the heat from their hookah which was right behind my partner. We asked the staff to move it...didn't mind the vape because most of us are used to it, but I can see this being a huge turn off for others. Food comes; it's COLD! We leave well enough alone, because our waitress always acted like she couldn't comprehend what was being said, unless we were adding something to the bill--she understood that perfectly! We eat, the food is blah but the hookah was okay with some tweaks, but the flavor tasted really artificial after the first two puffs (even the table right next to us complained).Okay here is where things go left, we understand there is a 2 hour limit however if you are late to seat guests (remember the party was there on time, but the establishment was not ready to receive them) you CAN NOT force or rush them to move before that 2 hour limit is up. It was really frustrating to see another table across the way that was there before us not be rushed or hurried along--half our table was still eating, and the bus boy was removing plates and asking if they were done when clearly they were not. This was disheartening to see other tables of non POC not being rushed. It was our friend's birthday, our 2 hour limit was not up so we requested a dessert, this was a problem! When we requested the little dessert with sparklers (the same thing the table directly next to us had) we got eye rolls, apologies, and insincere "we aren't trying to rush you, but..." I wouldn't be so frustrated if it was bad service for everyone, but it seems like it's bad service for a "select few". Remember that gaggle of people at the top of the stairs? Three people of our party wanted to snap a quick pic as well (Again, still don't understand the trend), but they were quickly told they could not..wait, what?!?! When I first arrived we couldn't even move because there was a group of people huddled to take a picture and waiters waiting behind them for them to finish, so what is the difference?!?! Hmm let's see...all with a large party, all female, all paying customers...oh wait, I remember, that group was non POC! I can say, we came, we saw, we will not return. Maybe this is the norm, but as an establishment that prides itself on luxury, this was nothing of the sort. The ambiance is all this place has to offer--don't let those celebrity photos on IG fool you! Take your money elsewhere! The manager also told us "come see me" the next time we come... As the great, Eminem, once said, "Next time?!?! There won't be a next time..."Food- .5 star Hookah- .5 starAmbiance- 1 starCustomer service- 0Equality/welcoming-0Worth price-0

😍

The food is tasty, waiter was very nice she accepted

5/5 by Adriana M. on 02/20/2022

The food is tasty, waiter was very nice she accepted substitutions from the menu . Drinks were really good and the atmosphere was good.We'll be back !

🤢

Very Inhospitable staff and nasty environment to go out for

2/5 by Utkarsh Y. on 02/20/2022

Very Inhospitable staff and nasty environment to go out for a good time. They do not care about your time, just want your money. Do not spend here.

😍

This place is amazing! Great food, great hookah, great

5/5 by Veronica S. on 02/18/2022

This place is amazing! Great food, great hookah, great drinks, great service and great vibes. It's everything you would want. It has a longey vibe but still romantic and still fun. I would come here for a girls night or date night. The service is impeccable. Such great management. I love good places with great service. I highly highly recommend.

🙂

I was very impressed with everything.

4/5 by Nilla W. on 02/15/2022

The outside doesn't look like much but the inside was very nice. I would say that the seating upstairs is not made for tall people. The food was really good (Grilled lamb chops). Very nice experience

😍

Pergola was a very pleasant surprise.

5/5 by Jose F. on 02/15/2022

I knew it would be a great experience but i didn't know it would be so sexy and romantic. The vibe is very nyc mixed with trendy sexy. The staff was extremely attentive and friendly. The food was really good , the flavors were impressively good. The hookah was smooth as well. Overall, just a really nice spot , especially for date night.

🙂

They had the best bashamil lasagna but they took it off the

4/5 by Rawan A. on 02/08/2022

They had the best bashamil lasagna but they took it off the menu . The hookah is good but overpriced.

😍

Love each and every time I come here.

5/5 by Amy A. on 02/05/2022

The food is superb and the music is always very chill. The service never disappoints. I personally love the lamb, the salmon, and the salads.

😍

A very nice and cozy place.

5/5 by Mohamed A. on 01/29/2022

Actually i will say it's a nice place to go for a date in it but i ended up there with one of my friends to try (the best hookah in the city) as a friend who worked there says! The food and the costumer service was nice, the only thing about the place was the tables has sort of short time to stay xD

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3 Thumbs Up

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4 Thumbs Up

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Last Reply by EvocativeFold67 (09/17/2021 3:42 pm)

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😍 5/5 Review by AppreciativeSociety68 (07/16/2021 9:11 am)

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Whose name will my reservation be under when I arrive at the venue?

Question by FluffyStar64 (07/09/2021 5:10 pm)

Best Answer It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!

Best answer by ColorfulRod45 (07/09/2021 5:17 pm)

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Working on your bid?

Question by DemurePain59 (10/01/2021 1:24 pm)

Best Answer Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.

Best answer by EvocativeFold67 (10/02/2021 4:37 pm)

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Process after bid is accepted.

Question by EvocativeFold67 (09/17/2021 8:11 pm)

Best Answer Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.

Best answer by ColorfulRod45 (09/17/2021 10:07 pm)

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1 Answer, 2 comments

Where do the Reservations on AppointmentTrader come from?

Question by ColorfulRod45 (07/13/2021 3:55 pm)

Best Answer Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.

Best answer by FluffyStar64 (07/13/2021 6:05 pm)

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What happens if my bid expires unanswered?

Question by FluffyStar64 (07/08/2021 5:55 pm)

Best Answer Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.

Best answer by ColorfulRod45 (07/08/2021 6:28 pm)

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